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ITIL 4 Study Aid Practices - Service Desk

ITIL 4 Study Aid Practices - Service Desk

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Professional Development

Professional Development

Hard

Created by

Caryn Sarnicki

Used 1+ times

FREE Resource

3 Slides • 0 Questions

1

ITIL 4 Study Aid - Service Desk

By Your ITIL 4 Foundation Trainers

2

media
  • Physical

  • Bots

  • Business

  • Acknowledged

  • Actioned

  • Take appropriate action

  • Virtual

  • Classified

  • Owned

  • People

  • Business (not a typo, this one is used twice)​

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media

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ITIL 4 Study Aid - Service Desk

By Your ITIL 4 Foundation Trainers

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