S&N it's a done deal

Hey guys... how are you today??

By Ana Dávila

When you are selling something to someone, wheather it is a product or a service, you have to pay attention to what the customer is telling you! And by repeating it back to them, they feel heard which will allow you to pitch the correct product and highlight the correct attributes of it!

by ana davila

Listen & Repeat !

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Open Ended

Why is listening and repeating so important when you are making a sale or negotiating whith someone?

Take the sale for granted! ​

by ana davila

Audio Response

In your own words, what do you understand by "take the sell for granted?"

Open Audio Recorder

Take the sell for granted ...

Means, that you assume from the beginning that the sale is already closed. Don't ask questions that the client can answer with a NO, because they will, give him options where eather answers lead to closing a deal.

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Subject | Subject

by ana davila

Example:

Instead of asking...

> Do you want the product? Would you like to buy it?

> Say things like, would you like to pay in cash or with credit card?

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in the second answer, you assume he already likes the product, so weather they say cash or credit card, both will lead to the sale. ​

Subject | Subject

by ana davila

Example Nº2

Instead of asking ....

> When can i call you back? When do you want me to deliver the product?

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> Say something like: Shall i call you tomorrow or the day after tomorrow? Do you want it delivered on thursday or friday? ​

Subject | Subject

by ana davila