CH 4 - Motivation

CH 4 - Motivation

By Maziah Mohamed Arif

Multiple Choice

Motivation is a set of forces within a person that causes he/she to behave in certain ways

• True

• False

Multiple Choice

One of the importance of motivation is it can build friendly relationships.

• True

• False

Multiple Choice

Performance depends on motivation alone.

• True

• False

Multiple Choice

Maslow's hierarchy of Needs Theory has ___ levels.

• 4

• 5

• 6

• 3

Multiple Choice

Physiological needs and safety needs are considered as _____.

• higher - order needs

• lower - order needs

Multiple Choice

Douglas Mc Gregor suggested that there are three aspects of human behavior at work.

• True

• False

Multiple Choice

When a manager sees employees as having Theory X, he or she should use a/an _________ style of management.

• participative

• democratic

• authoritarian

• coaching

Multiple Choice

Salary, company policies, fringe benefits are some of the _____ factors.

• hygiene

• motivation

Multiple Select

According to Herzberg, focusing on the ______ can improve work quality.

• job-content

• job-context

• job enrichment

• job security

Multiple Choice

Compared to Maslow's Needs theory, Alderfer's ERG theory said that no rigid hierarchy of needs to be satisfied.

• True

• False

Multiple Choice

According to McClelland's theory of Needs, the desire to influence other individual's behavior is also known as ____.

• N-ach

• N-aff

• N-pow

Multiple Choice

McClelland theory of needs states that human behavior is affected by three needs namely need for __________.

• achievement, power and affiliation

• existence, relatedness and growth

• physiological, safety and social

• self-actualization, esteem and safety

Multiple Choice

John Stacey Adams Equity Theory is focused on organizational fairness and justice.

• True

• False

Open Ended

When employees feel inequity, they may choose to do what?

Multiple Choice

One of the advantages of Expectancy theory is that it helps managers to think about mental processes through which motivation occurs.

• True

• False

Multiple Choice

It is the probability perceived by an individual that by giving some amount of effort will lead to some degree of performance. Which definition does this statement refer to?

• Self - inside

• Valence

• Instrumentality

• Expectancy