AIDET

EFFECTIVE

FRONTLINER

COMMUNICATION​

By JHESSIE L. ABELLA

What is mean by

Effective

Communication?

Some text here about the topic of discussion

Open Ended

Write some words that describe EFFECTIVE COMMUNICATION.

Effective communication is defined as communication between two or more persons in which the intended message is − properly encoded. delivered through appropriate channel.  received.  properly decoded and understood by the recipient(s)

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Effective Communication

Fill in the Blanks

Effective communication is defined as communication between two or more persons in which the intended message is − properly -----. delivered through appropriate channel. received. properly -----and understood by the recipient(s)

Impact of Effective Communication

​​Improved Patient-Provider Interactions

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Improved Patient Satisfaction

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Decrease Patient Complaints & Readmissions

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​​Improve Internal Teamwork & Collaboration

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Open Ended

What were the patient's feelings in this scenario?

What could the nurse in the video have done differently?

Multiple Select

It is estimated that the cost of poor communication to the NHS is over £1bn per year, and can lead to poor adherence to medication regimens, repeat visits to clinics, disputes and ultimately litigation (McDonald, 2016). Effective communication can:

• Enhance the patient experience

• Reduce complaints

• Increase nurses’ self-confidence, professional standing, career prospects and job satisfaction and reduce stress.

​To be a successful healthcare provider, clinical nurse or nurse leader, you need exceptional communication skills—and you need to be able to use them during high-stress situations.

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​A report by the Joint Commission found that poor communication in healthcare during patient transfers contributed to 80% of serious medical errors.

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​For nurses, good communication in healthcare means approaching every patient interaction with the intention to understand the patient’s concerns, experiences, and opinions.

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Poll

Are you familiar with AIDET TECHNIQUE?

Draw

Rarely utilizes the AIDET principle to communicate with others, with a focus on clients and their families