How to win friends and influence people

​Characteristics of successful people

1. Tidak pernah berhenti belajar

2. Memiliki cara pandang yang maju

3. Membangun network

4. Tidak boros

5. Melakukan self-reflection

​Semakin banyak belajar dan mengembangkan diri akan membuat seseorang bisa melihat lebih banyak peluang agar bisa benar-benar menjadi sukses. Entah itu melalui buku, seminar, dan kegiatan lain yang memberikan pengetahuan dan wawasan yang baru.

How to win friends and influence people

By Dale Carnegie

​Fundamental Techniques in Handling People

1. Don't criticize, condemn, ​or complain.

2. ​Give honest and sincere appreciation.

3. ​Arouse in the other person an eager want.

   “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”​ -Henry Ford

​Six Ways to Make People Like You

1. Become genuinely interested in other people.

2. Smile.

   “Senyummu di hadapan saudaramu adalah sedekah bagimu.” (HR Tirmidzi).

3. Remember that person’s name.

4. Be a good listener. Encourage others to talk about themselves.

5. Talk in terms of the other person’s interests.

6. Make the other person feel important – and do it sincerely.

How to Win People to Your Way of Thinking

1. The only way to get the best of an argument is to avoid it.

2. Show respect for the other person’s opinions. Never say, ‘You’re wrong’.

3. If you are wrong, admit it quickly and emphatically.

4. Begin in a friendly way.

5. Get the other person saying ‘yes, yes’ immediately.

6. Let the other person do a great deal of the talking.

7. Let the other person feel that the idea is his or hers.

8. Try honestly to see things from the other person’s point of view​

9. Be sympathetic with the other person’s ideas and desires

10. Appeal to the nobler motives

11. Dramatize your ideas

12. Throw down a challenge

Be a Leader: How to Change People Without Giving Offence or Arousing Resentment

1. Begin with praise and honest appreciation

2. Call attention to people’s mistakes indirectly

3. Talk about your own mistakes before criticizing the other person

4. Ask questions instead of giving direct orders

5. Let the other person save face

6. Praise the slightest improvement and praise every improvement

7. Give the other person a fine reputation to live up to

8. Use encouragement. Make the fault seem easy to correct

9. Make the other person happy about doing the thing you suggest

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