BE2-Customer Service

If you have any queries about your treatment, the doctor will answer them.

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query

/ˈkwɪə.ri/​

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ADJ. acute, big, enormous| little, minor| complex, complicated

​VERB + PROBLEM have | bring, cause, create Success brings its own problems. Staff shortages cause problems for the organization.|handle, tackle

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problem

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ADJ. constructive, favourable, good, positive, useful, valuable

​VERB + FEEDBACK give sb, provide (sb with) | get, have, obtain, receive | collect

PREP. ~ about/on They will be given feedback on their performance.​

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feedback

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ADJ. bitter, serious | common, familiar, frequent | formal, official

​VERB + COMPLAINT have I have a complaint about the food. | file, make They filed a complaint with the European Commission.

PREP. ~ about a complaint about working conditions

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complaint

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VERB + ISSUE address, consider, deal with​

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issue

​/ˈɪʃ.uː/

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ADJ. complete | effective, good

​VERB + SOLUTION look for, seek| achieve, agree (on), arrive at, come up with, find| offer, provide

~ to They were seeking an ultimate solution to the city's traffic problem.​

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solution

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