Outbound Game

Multiple Choice

Whay happens if you do not read that the call is being recorded

• It is a mark down

• I will be a coaching opportunity

• It is an auto fail

• Nothing is gonna happen

Multiple Choice

In which article can you read the covid 19

• 2484

• 5991

• 6074

• 1052

Multiple Choice

What disposition do you place if you booked the appointment

• DC appt booked

• Moving

• Wrong Number

• Maintenance booked

Multiple Choice

What disposition do you place if the customer is busy and wants to book it later

• Customer will call to book

• Agent rescheduled

• Plan Sold

• Not interested

Multiple Choice

What case do you create if there are not maintenance appt available

• Parts inquiry case

• Scheduling case

• Linking calls

• Email