Managing Knowledge and Artificial Intelligence

​Dimensions of Knowledge - slides 6-8

Based on Chapter 11 ​MANAGEMENT

INFORMATION SYSTEMS by Laudon and Laudon - 16th Ed.

Open Ended

What is the difference between tacit knowledge and explicit knowledge?

Multiple Select

Which of the following are considered important dimensions of knowledge?

• a firm asset Knowledge is a firm asset

• Knowledge has a location

• Knowledge is situational.

• Knowledge has different forms

​Knowledge Management Value Chain - slides 9-12

Some text here about the topic of discussion

Open Ended

What is knowledge management?

Open Ended

The four stages of the knowledge management chain are ___________

Open Ended

Tracking data from external sources and documenting knowledge are both considered knowledge _______________

Open Ended

Two means by which information can be disseminated are _______________

Open Ended

Databases and document management systems are use for knowledge ___________

Open Ended

What are the types knowledge management systems

Multiple Choice

Computer Aided Design is considered

• Intelligent technique

• Knowledge work system

• Enterprise-wide knowledge management system

• Artificial Intelligence

​Knowledge Management Systems -

Slides 14 and 16

Some text here about the topic of discussion

Multiple Select

The major types of knowledge in an enterprise are

• free-structured

• unstructured

• semistructure

• structured

​Artificial Intelligence

Read slide 17 to 34

Some text here about the topic of discussion

Multiple Select

Which statement below was found to be realistic about artificial intelligence?

• Computers that are as smart as humans

• Computers that can perform many complex tasks that would be difficult for humans to perform

• Computers that can perform many complex tasks that would be impossible for humans to perform

• Computers that are as intelligent as humans

Multiple Select

Which of these are types of AI

• Robotics

• Machine Learning

• Databases

• Genetic Algorithms

Multiple Choice

Computer programs improve performance without explicit programming. This statement refers to...

• Expert System

• Robotics

• Machine Learning

• Computer Vision

Multiple Select

Which of the following are examples of machine learning

• google search

• Netflix recommender

• Amazon recommender

• Chatbots

Multiple Choice

Which of the following is an example of an intelligence agent?

• Google Search

• Robotics

• Siri

• Facebook DeepFace

Multiple Choice

Creates a digital map of an image and recognize this image in large data bases of images in near real time. This refers to

• Intelligence Agent

• Machine Learning

• Robotics

• Computer Vision

Multiple Choice

Best used in dangerous situations like bomb disposal

• machine learning

• chatbots

• robotics

• computer vision

​LMS and Knowledge Work Systems

Read slides 35 to 42

Some text here about the topic of discussion

Multiple Choice

Provide tools for management, delivery, tracking, and assessment of employee learning and training. This refers to

• Learning management systems

• Virtual reality systems

• Computer-Aided Design

• Augmented reality systems

Multiple Select

Which of the following are examples of knowledge work systems?

• augmented reality systems

• 3D medical modelling

• computer-aided design

• virtual reality systems

Multiple Select

Which of these are examples of knowledge workers

• business man

• scientist

• architect

• designer