Chapter 1

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​May I Help You?

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apply social functions, text structures, and linguistic elements of oral and written interpersonal interaction texts that involve the act of offering services, and responding to them, according to the context of their use​

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​example:

Tania : hello, sir. May i help you? Where's your destination ?

Stranger : Yes. I need to go Jakarta. How long will it take from this bus station? is this Arjosari station?

Tania : Yes, This is Arjosari bus station. It takes about 22 hours from here to Jakarta .

Stranger : What time will it leave?

Tania : It will leave at 02.30 pm. So, you just need to wait for 45 minutes.

Stranger : Do i have to change buses after arriving in Jakarta?

Tania : After arriving in Lebak Bulus Terminal, you have a lot of options to reach yout final destination. You can get in a 'Trans Jakarta' bus, metro mini, bajaj, taxi as well as ojek. You can ask the bus driver there.

Stranger : Thank you. I will buy the bus ticket, then.

Tania : Wait a moment, please, I'il process it quickly.

Stranger : Ok. ​

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