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Comprehension#3 - Verbal scenario

Comprehension#3 - Verbal scenario

Assessment

Presentation

Professional Development

Professional Development

Practice Problem

Medium

Created by

Operations Training

Used 4+ times

FREE Resource

1 Slide • 9 Questions

1

Claim Comprehension#3

media

Please complete the following question from the verbal scenario read in class.

2

Multiple Choice

Question image

How much was the wheel authorized for?

1

$697.58

2

$158.90

3

$694.33

4

$457.80

3

Multiple Choice

Question image

What was the repair date?

1

1/3/2023

2

12/29/22

3

11/16/22

4

1/2/23

4

Multiple Choice

Question image

What year was the customer vehicle?

1

2022

2

2021

3

2023

4

2020

5

Multiple Choice

Question image

What is the Dealer code?

1

N0791521

2

N0231579

3

N0891721

4

N0792115

6

Multiple Choice

Question image

How much was the claim approved for?

1

$853.23

2

$616.70

3

457.80

4

$694.33

7

Multiple Choice

Question image

Who called in the initiate a claim?

1

Dylan C

2

Marc D

3

Martin H.

4

Marc C.

8

Multiple Choice

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How was the claim paid?

1

ACH

2

Check

3

Part Statement

4

Credit Card

9

Multiple Choice

Question image

What date did the dealer submit the invoice for payment?

1

12/29/22

2

1/3/22

3

1/2/23

4

11/16/22

10

Multiple Choice

Question image

What components were approved on this claim?

1

RFT & LFT

2

RFW & LFW

3

RFW & RFT

4

LFT & LFW

Claim Comprehension#3

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Please complete the following question from the verbal scenario read in class.

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