REALTIONSHIP-BUILDING

Presentation

•

Business

•

Professional Development

•

Easy

Ruth Castillo

Used 1+ times

FREE Resource

7 Slides • 13 Questions

Listen to a trainer talking about the importance of relationship-building as a competency.

Relationship-building

Match

PREPARATION: Match the words with the definitions.

an important skill needed for a job

to try to develop and improve

to include something in

to make something begin

a competency

to cultivate

to incorporate into

to initiate

Match

PREPARATION: Match the words with the definitions.

a polite action

conversation about things that are not important

to gradually end

to come to an agreement through argument or discussion

a courtesy

small talk

to fizzle out

to hammer out

Are the sentences true or false?

______ Relationship-building is the same as team-building.
______ One practical idea is to say 'Good morning' to three strangers.
______ It's a good idea to identify someone you want to build a relationship with.
______ It's important to understand what's happening in the world so that you can discuss events with colleagues.
______ When there is conflict, you should focus on the person and not on the issue.
______ Asking people open-ended questions can help improve communication.

Choose the five tips the speaker mentions.

Practise simple courtesies
Get to know colleagues outside the office
Meet with colleagues outside of work from time to time
Avoid wasting time in small talk
Invite colleagues to your home
Listen to what colleagues say
Travel with colleagues on holiday
Ask open-ended questions

Proofreading

When you write quickly, it is easy to make mistakes. Always check your email carefully before you send it. It is a good idea to keep a list of words you have spelled wrongly in the past. Use this list to check that you have spelled them correctly. Also, use your computer's spell checker if you can. This will automatically correct spellings for you. Finally, here are a few other things to check for.

Proofreading

Short words

Words with similar sounds

Proofreading

Grammar: subject/verb agreement

Silent letters

Proofreading

Punctuation

Labelling

Put the misspelt words in the appropriate groups.

Drag labels to their correct position on the image

nexxt week

let me knnow

Dera John

at the meting

With best regarsd,

English lessson

I look forwad to

Multiple Choice

MISSING AND REPEATED WORDS: Is the email correct?

Dear Bob,

How are you feeling today? I hope you are better now now. I told you about Mrs Chang – she she is coming tomorrow in afternoon to discuss the new contract. Would you like to join us? We are meeting at 2:30 in in Room G83. Let know if you can come.

With best wishes, Jackie

CORRECT

INCORRECT

Multiple Choice

MISSING AND REPEATED WORDS: Is the email correct?

Dear Bob,

How are you feeling today? I hope you are better now. I told you about Mrs Chang – she is coming tomorrow in the afternoon to discuss the new contract. Would you like to join us? We are meeting at 2:30 in Room G83. Let me know if you can come.

With best wishes, Jackie

CORRECT

INCORRECT

Multiple Choice

MISSING AND REPEATED WORDS: Is the email correct?

Dear Bob,

How are you feeling today? I hope you are better now. I told you about Mrs Chang – she is coming tomorrow in afternoon to discuss the new contract. Would you like to join us? We are meeting at 2:30 in Room G83. Let me know if you can come.

With best wishes, Jackie

CORRECT

INCORRECT

Multiple Choice