Hospitality and Tourism (Tour WV)

Hospitality & Tourism Cluster

Open Ended

What kinds of jobs do you think would be available under the field of hospitality and tourism?

Hospitality and Tourism Careers

Jobs in the hospitality and tourism career cluster involve planning, managing, and providing lodging, food, recreation, conventions, and tourism, and related planning and support services such as travel-related services.

What Types of Jobs are Available?

(C) INNOVATIONS IN TECHNOLOGY 2015-2020

• Lodging

• Food Service

• Travel and Attractions

• Recreation

Lodging

Lodging is a place to stay for a short time, usually while you are traveling

Lodging Jobs

• Hotel Manager

• Front Desk Clerk

• Housekeeping

• Maintenance

Job Requirements

Most lodging jobs require a high school diploma or equivalent.

At the front desk, you should be able to answer phones, use a computer, and be able to talk with people and solve problems.

For housekeeping, you should be able to follow a checklist and perform basic cleaning tasks.

Multiple Select

Which jobs go with lodging? (There are 3)

• Cook

• Front Desk Clerk

• Hotel Manager

• Hostess

• Maintenance

Food Service

Restaurants provide already-made meals to people. This includes fast food with drive-thru service or restaurants where you sit down inside.

Jobs in Food Service

• Manager

• Server

• Cook

• Host/Hostess

• Front Counter / Drive Thru

Job Requirements

Some food service jobs require a high school diploma or equivalent. Some jobs you can start before you graduate high school!

There are many skills you use in this industry: money skills, talking with people, following directions, being able to physically stand or move around for a long time, and cooking and cleaning skills.

Multiple Select

Which are jobs in the food service industry? (There are 3 here.)

• Cook

• Housekeeping

• Travel Agent

• Hostess

• Server

Travel and Attractions

Jobs in this field focus on developing and promoting experiences for travelers. This could mean planning festivals and events, making heritage sites to educate visitors, creating guide books, or planning trips for people.

Jobs in Travel and Attractions

• Event Planner

• Tourism Developer

• Tour Guide

• Ticket Sales

• Travel Agent

• Welcome Center Supervisor

Job Requirements

Some jobs in this field require a degree in tourism or marketing. Some jobs, like ticket sales, require just a high school diploma or equivalent. You should be good at organizing, planning, and working within a budget. If you work in ticket sales, you will have to handle money.

Open Ended

Do you know anyone who works in hospitality or tourism? If so, who? What do they do?

Open Ended

What kinds of jobs do you think you could do right out of high school to prepare for this profession?

What is the Salary for These Jobs?

Salaries range between minimum wage for entry level jobs to $100,000 or more
annually for higher level positions, depending on the job, the geographic location
and the individual’s education and years of experience. Median salary in 2020 was
approximately $47,000 annually.

(C) INNOVATIONS IN TECHNOLOGY 2015-2020

What is a Day on the Job Like?

•Assisting guests/customers

•Managing information and analyzing data

•Overseeing a variety of tasks

•Working with and managing other staff

(C) INNOVATIONS IN TECHNOLOGY 2015-2020

Multiple Select

What skills do you think would serve you well in this field?

• Interpersonal Communication (speaking to people in the appropriate way)

• Reading comprehension

• Logical Reasoning

• Working as a member of a team

• Attention to detail

What Skills Do You Need to be
Successful?

Good interpersonal skills

Problem solving skills

Attention to quality and detail

Good reading comprehension skills

Ability to work with a variety of people

Good decision making skills

(C) INNOVATIONS IN TECHNOLOGY 2015-2020

Technology Used

•Computers

•Specialized software for reservations, Point of Sale (cash register), customer service
management, etc.

•Telephones

•GPS and other mapping software

(C) INNOVATIONS IN TECHNOLOGY 2015-2020