1E - Email - first contact and requests

Email - First Contact and Requests

​Ajarn M.

• ​Closing sentence

• Closing salutation

• Sender's name

• ​Opening Salutation

• Introduction

• Reason for writing

Parts of the Email

​Opening Salutation

Introduction

​How to create a great introduction email subject line. Here are a few examples:

• Introduction from <name>

• Hello from <name> at <organization>

• A quick hello

• Request to chat

• Interested in opportunities

​Reason for writing

Multiple Choice

How many parts of an email?

• 4

• 7

• 5

• 6

Multiple Choice

Introduction of an email.

Closing Sentence

The last few lines of an email are called the closing. After wrapping up the main point of the email in the body text, writers should use the closing to express respect and gratidtude to the recepient, as the closing leaves a lasting impression.

• ​Yours truly,

• Most sincerely,

• Respectfully,

• Respectfully yours,

• ​Sincerely,

• Sincerely yours,

• Regards,

• Best regards

• Kind regards,

Closing Salutation

• Michelle

• Mr. Smith

• Ms. Alice

End the email with your name

Labelling

Label the parts of the email.

Drag labels to their correct position on the image

introduction

opening salutation

closing salutation

closing sentence

sender's name

reason for writing

Open Ended

Put these parts of an email in the correct order.

Would you like to meet for a coffee to discuss any help you might need while I am here?

Dear James

I look forward to hearing from you.

I have just started a work placement here and thought I would introduce myself

Andrea Haussman

Please let me know when you are free.

Best wishes

Fill in the Blank

What is the purpose of this email?

Fill in the Blank

Do they include all the elements? should they?

Email - Enquiries

business inquiries emails are emails used to ask for information.

​

Make a list of all the reasons why a business makes enquiries of a supplier, for example: to ask for a brochure, to check an order

Open Ended

List your reasons here.

Labelling

Read and complete the email with these words.

*_{*please see page 9 activity 2 for your reference.}

Drag labels to their correct position on the image

planning

including

could

also

future

recently

stand

know

Match

Let's organize the ideas in the email in activity 2. Match the phrase in each corresponding numbers.

• 4

• 3

• 5

• 2

• 1

request to reply

your inquiry

polite ending

description of your company

How you know about the supplier.

• request to reply

• your inquiry

• polite ending

• description of your company

• How you know about the supplier.

Open Ended

Page 9 activity 5 - read the reply and answer these questions.

1. 1. What does Ingrid send with the email?

2. 2. What information does Ingrid ask for and why?

Multiple Choice

Complete the response with appropriate words in activity 6, page 1.

1. 1._________________

• order from

• price list

• order form

• receiving/getting/seeing

Multiple Choice

3. 2. _____________________________

• order form

• price list

• a town/ city/district

• seeing

Multiple Choice

3. 3. ____________________

• order form

• price list

• a town/city/district

• seeing

Multiple Choice

4. 4. _________________

• order form

• price list

• a town/city/ district

• receiving/ getting/seeing

Multiple Choice

5. 5. _________________

• order form

• price list

• a town/city/district

• receiving/getting/seeing

Useful phrases in emails in 5 and 6 that come under these categories

​Acknowledging someone's email	​Thank you for your enquiry. Many thanks for getting back at me.
​Including separate files in the email	​Please find attached I have also attached Attached is
​Polite ending	​If you have any further questions please do not hesistate to ask. I look forward to

Homework

1. Work with a partner. Each person writes an email requesting something from another company. Use some of the phrases in 7

2. Then swap your emails and write a reply to your partner.

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