Commerce lab

Commerce lab expand operation

Business to Consumer (B2C)

The sellers are organizations and the buyers are individuals

B2C

Multiple Choice

Below is the example of B2C electronic commerce , except

• amazon.com

• ralali.com

• bhinneka.com

• ibox.co.id

Business to Business (B2B)

Both the Buyers and Sellers are business organizations

Multiple Choice

Below is the B2B e-commerce, except

• Alibaba.com

• Ralali.com

• globalsources.com

• shopee.co.id

​Consumer to Consumer (C2C)

An individual sells products or services to other individuals

Some text here about the topic of discussion

Snap to Sell, Chat to Buy for FREE on the Carousell marketplace!Search Icon

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Business to Employee (B2E)

An organization uses e-Commerce internally to provide information and services to its employees

​93% of millennials consider the availability of up-to-date technology to be one of the most important aspects in the workplace (cio.com).

Sephora has realized this, and it provides retail employees with the most advanced technologies that can be personalized as much as possible. The focus on technology is associated with training, with the Sephora University program, which is aimed at both frontline and corporate employees.

Sephora

Example of B2E

​A clear example of how Customer Experience is linked to Employee Experience and how this influences brand reputation can be seen with Starbucks. The company is consistently at the top of customer care ratings and 87% of customers believe that this is directly influenced by the way the company treats its employees (forbes.com).

Starbucks has gone so far as to share some of its shares with its employees through the Bean Stock program.

Starbucks

Example of B2E

Some text here about the topic of discussion

​What Is e-commerce (Electronic Commerce?

​Electronic commerce or e-commerce (sometimes written as eCommerce) is a business model that lets firms and individuals buy and sell things over the internet. E-commerce operates in all four of the following major market segments:

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• ​Bussines to bussines

• ​Bussines to consumer

• ​Consumer to bussines

• ​Consumer to consumer

​KEY TAKEAWAYS

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• ​E-commerce is the buying and selling of goods and services over the internet.

• E-commerce can be a substitute for brick-and-mortar stores, though some businesses choose to maintain both.

• Almost anything can be purchased through e-commerce today.

E-commerce lets firms and individuals conduct business over the Internet.

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