Staffing Part 1

Chapter 4
Staffing

Syllabus Contents
Human Resource Management - Performance Appraisal and Career Strategy - Managing change through a manager - Organisational development
Learning objective
Organize the staffing activities and understand their role in effectively meeting organizational goals.

Chapter 4
Staffing

Today's Discussion

• Why a Resource?

• Staffing - Meaning

• HR/Personnel Policies

• Job Design/Redesign

• Job Analysis - Job Description and Job Specification

• Job Characteristics Model by Hackman and Oldham

Multiple Choice

The most vital resource for an organization is its ___.

• Land, building, and machinery

• Employees

• Shareholders

• Bank deposits and financial assets

Staffing involves manning the organization structure through acquiring, training, appraising, paying, and ensuring fairness and safety for the organization’s employees

​Meaning

Multiple Choice

_______ communicate to managers and employees the terms for expected employment conduct regarding record-keeping, workplace safety and health, benefits and compensation systems, relevant employment laws, employee scheduling and performance management.

• Production Plan

• Mission of the organisation

• HR/ Personnel Policies

• Memorandum of Association

According to Susan E. Jackson and Randall S. Schuler of New York University, Human resources planning used to be directed mainly at filling positions in a timely and appropriate manner.

• ​Assessment

• Projection

• Development

• Evaluation

​HR/Manpower Planning

Multiple Choice

Effective workforce planning helps an organization to achieve ___.

• Goods and services of high quality

• Market leader position

• Financial self-sufficiency

• Goals and objectives

Multiple Choice

Evaluation of workforce status involves ___.

• Division level analysis

• Job-role analysis

• Employee level analyses

• Company level analysis

Multiple Choice

Which one of the following is a manpower forecasting technique?

• Reference from employee

• Subjective judgment

• Skill gap Analysis

• Availability of international projects

Multiple Choice

It is crucial to predict future HR needs, especially in situations where ___ is involved.

• Developing employee stock option plans (ESOP)

• Developing existing products

• Developing new products or new product lines

• Developing reports for government regulatory agencies

• Job design is the work arrangement/rearrangement process to reduce or overcome job dissatisfaction and employee alienation arising from repetitive and mechanistic tasks.

• Job analysis is the procedure through which one determines the duties of the jobs and the kinds of people (in terms of skills and experience) to hire for them.

  • Job description: a list of duties showing what each job entails

  • Job specification: a list of the skills and aptitudes sought in people hired for a job

​Job Design and Analysis

Multiple Choice

Max Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the firm's job ________.

• Description

• Specification

• Analysis

• reports

Multiple Choice

Job design is ________.

• an arrangement of organization budget by cost cutting

• an analysis on workers' background and knowledge for promotion

• an analysis done to improve efficiency through people and technology.

• a planning done to design a carreer path for the employee

Multiple Choice

Below are words representing the job description EXCEPT:

• Tasks

• Responsibilities

• Duties

• Abilities

Multiple Choice

Which of the following refers to the human requirements for a job, such as education, skills, and personality?

• job specifications

• job analysis

• job placement

• job description

References
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational behavior and human performance, 16(2), 250-279.

Hackman, J. R. (1980). Work redesign and motivation. Professional Psychology, 11(3), 445

Multiple Choice

Which of the following is NOT part of the five Core Job Characteristics?

• Skill Variety

• Feedback from job

• Task Significance

• Task Specialization

• Autonomy

Multiple Choice

___________ assists employees in comprehending their performance.

• Skill Variety

• Task Significance

• Autonomy

• Feedback

Multiple Choice

Tina manages the gifting department at her organisation, and she's noticed that her department's members don't seem to have a deep sense of responsibility for their jobs. How can she change this situation?

• More job training

• Increasing feedback

• More autonomy

• offering greater task variety

Multiple Choice

Which of the following describes Skill Variety?

• Extent to which jobs allows freedom to schedule work and decide how to carry it out

• extent to which job involves performing a whole piece of work from start to finish

• extent to which job has an impact on lives of other people

• extent to which job requires employees to use a number of different skills and abilities

Multiple Choice

Which 'Critical Psychological State' is directly linked to 'Autonomy'?

• Knowledge of the actual results of the work activities

• Experienced meaningfulness of the work

• Experienced responsibility for the outcomes of the work

• High quality work performance

Multiple Choice

A factory worker is cross-trained to perform multiple roles, including welding, assembly, and quality inspection. This is an example of enhancing which core job characteristic?

• Task significance
• Feedback
• Skill variety
• Autonomy

Multiple Choice

A project manager is given full control over the project timeline, budget, and team selection. Which critical psychological state does this directly lead to?

• Knowledge of results

• Meaningfulness
• Responsibility
• Satisfaction

Multiple Choice

An organization finds that their employees are highly productive and enjoy coming to work every day. According to the Job Characteristics Model, these are examples of positive...

• Core Job Characteristics

• Critical Psychological States

• Moderators

• Outcomes

Multiple Choice

A nurse is told that a patient they cared for has made a full recovery. This direct feedback on their work's impact directly influences which of the Critical Psychological States?

• Knowledge of the actual results of the work activities

• Experienced meaningfulness of the work

• Experienced responsibility for the outcomes of the work

• High quality work performance

Multiple Choice

A manager notices that their team's high level of motivation and strong performance is tied to the team members' personal desire to grow and develop. This is an example of which 'Moderator'?

• Knowledge & Skill

• Growth need Strength

• Context satisfaction

• Task Significance