Reviewer

Multiple Choice

Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki's position is best described as

• Recruiter

• Manager

• Labor relations specialist

• Job analyst

Multiple Choice

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.

• Planning

• Organizing

• Controlling

• Leading

Multiple Choice

Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

• Staffing

• Motivating

• Organizing

• Leading

Multiple Choice

The methods used to give new or present employees the skills they need to perform their jobs are called

• Training

• Orientation

• Development

• Management

Multiple Choice

When jobs consist of a logical sequence of steps and are best taught step-by-step, the most appropriate training method to use is

• Job rotation

• Jon instruction training

• Programmed learning

• Apprenticeship training

Multiple Choice

Which one of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?

• 1. Ratio analysis

• 1. Graphical analysis

• 1. Computer analysis

• 1. Trend analysis

Multiple Choice

Which one of the following is the easiest and most popular technique for appraising employee performance?

• Alternation ranking

• Forced distribution

• Graphic rating scale

• Constant sum rating scale

Multiple Choice

Which one of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?

• Manager

• Entrepreneur

• Marketer

• Generalist

Multiple Choice

Human resource managers generally exert ________ within the human resources department and ________ outside the human resources department.

• Line authority; staff authority

• Staff authority; line authority

Multiple Choice

Management by objectives requires a manager to set specific measurable, organizationally relevant goals with each employee and then periodically discuss the employee's progress toward these goals

• True

• False

Multiple Choice

All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________.

• Job analysis

• Job description

• Job context

Multiple Choice

Jennifer, a manager at an engineering firm, has been assigned the task of conducting a job analysis. What should be Jennifer's first step in the process?

• Collecting data on job activities and working conditions

• Selecting representative job positions to assess

• Deciding how the gathered information will be used

• Reviewing relevant background information

Multiple Choice

One of the problems with direct observation is ________, which is when workers alter their normal activities because they are being watched.

• Reactivity

• Diversion

• Falsification

• Flexibility

Multiple Choice

Marcus, an HR manager for Samsung, must decide what positions the firm should fill in the next six months, which means Marcus is currently working on ________.

• personnel planning

• writing job descriptions

• screening job candidates

• interviewing job candidates

Multiple Choice

Which one of the following is NOT a tool used by firms to recruit outside candidates?

• Intranet job postings

• Employment agencies

• Online job boards

• Newspaper advertising

Multiple Choice

Which one of the following factors plays the greatest role in determining the best medium for a job advertisement?

• Time allowed to fill the position

• Skills needed for the job

• Graphics used in the advertisement

• Job compensation and salary

Multiple Choice

Effective talent management focuses on developing employee competencies that align with strategic goals.

• True

• False

Multiple Choice

A line manager's human resource responsibilities most likely include all of the following EXCEPT

• Marketing new products and services

• Maintaining department morale

• Controlling labor costs

• Protecting employees' health

Multiple Choice

The recent trend where in some occupations (such as high-tech) unemployment rates are low,

while in others unemployment rates are still very high and recruiters in many companies can't

find candidates, while in others there's a wealth of candidates is called ________.

• Unbalanced labor force

• Talent analytics

• Human capital

• Globalization

Multiple Choice

Which one of the following is most likely NOT one of the goals of a firm's employee orientation program

• Assisting new employees in selecting the best labor union

• Teaching new employees about the firm's history and Strategies

• Making new employees feel like part of a team

• Helping new employees become socialized into the firm