Untitled Lesson

BM 1 Unit 1 Review

Shrock

The primary purpose of developing organizational goals is to:

A.

establish loyalty.

B.

assign authority.

C.

provide direction.

D.

ensure profitability.

An important aspect of the organizing function of management involves:

A.

promoting employees.

B.

motivating team members.

C.

establishing levels of authority.

D.

conducting performance reviews.

One way to determine whether an employee is helping a business achieve its organizational goals is by:

A.

developing an incentive program.

B.

analyzing external economic factors.

C.

evaluating the employee’s performance.

D.

providing the employee with extensive training.

Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its
suppliers. What type of organizational goal is PRM establishing?

A.

contingency

B.

financial

C.

symmetrical

D.

technology

Patrice tells her sales staff to spend one-fourth of their time on sales meetings, one-fourth on sales reports,
one-fourth on answering emails, and one-fourth on generating new leads. Which step of the organizing process is
Patrice demonstrating?

A.

evaluating results

B.

allocating resources

C.

delegating authority

D.

grouping tasks into structures

Department Manager, Small Business Manager, and Regional Manager are positions in:

A.

Business Analytics.

B.

General Management.

C.

Operations Management.

D.

Human Resources Management.

Middle-level administrators work to take broad goals and make them more specific to their unit(s). What are these
goals called?

A.

Tactical plans

B.

Strategic plans

C.

Operational plans

D.

Management plans

Which level of management is responsible for purchasing the proper material resources for workers to use in doing
their jobs?

A.

First-Line

B.

Middle

C.

Supervisory

D.

Top-Level

Which employee has a human resources management career?

A.

Lydia is in charge of communicating with her business's suppliers.

B.

Madison supervises the storing and handling of her company's products.

C.

Brian is in charge of orienting new employees and preparing them to do their jobs.

D.

Michael helps his company align business and IT goals to aid in business management decision-making.

Process Improvement Specialists and Call Center Supervisors would be considered which type of management
positions?

A.

General

B.

Operations

C.

Supply Chain

D.

Human Resources

The number of levels of management that a business needs usually depends on the:

A.

Size of the Business.

B.

Goals of the Company.

C.

Location of the Business's Facility.

D.

Ages of the company's employees.

Sandy, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments
to handle the jobs, and determines how many and which employees the mid-level managers will supervise. Which
function of management is Sandy performing?

A.

Controlling

B.

Directing

C.

Organizing

D.

Planning

Which type of organizational design has an emphasis on teamwork?

A.

Lateral relations

B.

Matrix structure

C.

Divisional structure

D.

Functional structure

Process Improvement Specialist and Call Center Supervisor are positions within:

A.

Business Analytics.

B.

Operations Management.

C.

Supply Chain Management.

D.

Human Resources Management.

Every project creates a/an:

A.

company.

B.

deliverable.

C.

new product.

D.

advertising plan.

Which is an element of any project?

A.

inventory

B.

outcome

C.

regulations

D.

technology

Which job is considered an office management career?

A.

Sanitation Worker

B.

Import/Export Analyst

C.

Chief Operations Officer

D.

Administrative Assistant

Amy and Tom work in a busy purchasing department. Amy relies on Tom to provide her with important information
every day to do her job. Because the business’s ability to achieve its goals relies on Amy and Tom’s collaborative
efforts, these two employees’ jobs are:

A.

flexible.

B.

incongruent.

C.

interdependent.

D.

symmetrical.

What management function is responsible for coordinating resources in ways that maximize efficiency?

A.

controlling

B.

directing

C.

organizing

D.

staffing

Goals established by a company should be:

A.

Linked to punishments.

B.

Specific and measurable.

C.

Difficult and generally unattainable.

D.

Set for every single aspect of the business.

Which is the first step of effective managerial planning?

A.

Establish criteria to evaluate strategies.

B.

Evaluate the quality of various processes.

C.

Develop procedures for activity implementation.

D.

Use a systematic approach to establish objectives.

What type of plan should a business implement when the original plan fails to produce the desired results?

A.

Communications

B.

Contingency

C.

Production

D.

Strategic

Jackson plans to increase his business's sales by 15% in eight months. To reach this goal, he increased the
business's advertising budget. Which function of management does this represent?

A.

Controlling

B.

Directing

C.

Organizing

D.

Planning

Which type of business management and administration career is all about people?

A.

Business Analytics

B.

Operations Management

C.

Supply Chain Management

D.

Human Resources Management

Which person has a general manager career?

A.

Bill is a labor relations manager.

B.

Sandy manages a small business.

C.

Shirley specializes in sustainable energy.

D.

Antonio is his company's quality manager.

What project management stage involves determining when project tasks should be performed?

A.

Evaluating

B.

Monitoring

C.

processing

D.

scheduling

One of the most important aspects of project management involves:

A.

setting goals.

B.

buying supplies.

C.

training employees.

D.

identifying mistakes.

What document is drafted in the planning stage of project management?

A.

project charter

B.

lessons learned

C.

statement of work

D.

work breakdown structure

The number of employees that a manager can effectively supervise is their:

A.

delegation.

B.

line authority.

C.

accountability.

D.

span of control.

The purpose of an organizational design for a business is to:

A.

create clear lines of authority.

B.

design the interior offices for all employees.

C.

make sure employees report to work on time.

D.

reduce the number of rules and regulations for each department.

Three factors that affect the organizational structure of a business include interpersonal relationships, tasks, and:

A.

attrition.

B.

authority.

C.

initiative.

D.

injunction.

Which is an advantage of a wide span of control?

A.

requires fewer managerial skills

B.

gives managers more authority over subordinates

C.

costs less because businesses employ fewer managers

D.

provides better communication between managers and their employees

The Vice Presidents of Marketing, Product Development, Finance, and Operations all report to Camille, the CEO of a
Fortune 500 company. They each have their own teams made up of several employees. Which organization structure
does this represent?

A.

Divisional

B.

Functional

C.

Matrix

D.

Specialized

The purpose of management in a business is to:

A.

prepare the books.

B.

design Advertising.

C.

Compile Financial Data.

D.

Achieve the Objectives.

Tyrone evaluates the production output of his department by checking it against the production goals for that time
period. Which management function is Tyrone performing?

A.

Controlling

B.

Directing

C.

Organizing

D.

Planning

What are rules and regulations for keeping a project on track?

A.

design laws

B.

risk inhibitors

C.

execution standards

D.

governance mechanisms

Which question should effective managerial planning answer?

A.

“Who will do the work?”

B.

“What do we want to do?”

C.

“Did we accomplish our goals?”

D.

“How will we monitor the workforce?”

Which organizational design groups people together based on specialty?

A.

Lateral relations

B.

Matrix structure

C.

Divisional structure

D.

Functional structure

A plant manager or a department head would be an example of which level of management?

A.

Middle

B.

Operating

C.

Supervisory

D.

Top

What is the most important resource to a business?

A.

Employees

B.

Equipment

C.

Sales Revenue

D.

Office Supplies

Benefits Administrator, Labor Relations Manager, and Compensation Analyst are positions within:

A.

Business analytics.

B.

Operations Management.

C.

Supply Chain Management.

D.

Human Resources Management.

Coordinating business activities is an important aspect of the organizing function of management because it:

A.

defines the company’s mission statement.

B.

enables the business to prepare precise forecasts.

C.

establishes clear relationships between the company’s resources.

D.

ensures that the employees understand all the business’s processes.

Computers, Inc., manufactures and sells its computer hardware in four countries. It employs over 5,000
people worldwide. Which organizational structure makes the most sense for Computers, Inc.?

A.

Divisional

B.

Functional

C.

Matrix

D.

Specialized

What project management stage involves determining whether a project is feasible?

A.

Closing

B.

Evaluating

C.

Initiation

D.

Processing

What document is drafted in the initiation stage of project management?

A.

risk analysis

B.

lessons learned

C.

statement of work

D.

work breakdown structure

What are characteristics of tactical planning?

A.

Long-term and vague

B.

Long-term and specific

C.

Short-range and vague

D.

Short-range and specific

A project is officially authorized to begin by the:

A.

project charter.

B.

initiation papers.

C.

statement of work.

D.

registration documents.