Recap Day 1

Recap Day 1

Using the Shutterfly website and the Shutterfly Help Center answer the following questions.

Multiple Select

When creating a Shutterfly account, customers can make an account in what ways?

(Select all the ways customers can create a Shutterfly account.)

• Continue with

  Twitter

• Create an account with:

  Name

  Email Address

  Password

• Continue with

  Facebook

• Customers cannot

  make accounts

Dropdown

What is the minimum number of pages a customer can have in the Children's Board Book?

Select answer

Multiple Choice

True or False. Customers can set the start date on a Wall Calendar to almost any month / year they choose.

• True

• False

Dropdown

When creating a photo book, customers have the option to have the project made for them.

What service do we offer that allows that?

Select answer

Multiple Choice

What is the keyboard shortcut for clearing Cache and Cookies?

• Ctrl+Shift+Tab

• Ctrl+Shift

• Ctrl+Shift+Delete

• Ctrl+Shift+Alt

Multiple Choice

To keep their Unlimited Photo Storage active, how often must a customer make a purchase on their account?

• They don't have to make a purchase

• Once every 18 months

• Twice every 18 months

• Once every year

Multiple Choice

True or False. Customers can only order prints when making their minimum purchase every 18 months to keep their account active.

• True

• False

Drag and Drop

What is the maximum number of pages customers can have in a standard photo book?

Placeholder

Drag these tiles and drop them in the correct blank above

100

111

20

91

Multiple Select

Select all the sizes we offer for Wall Calendars.

• 5x7

• 12x12

• 8x11

• 5x11

Multiple Choice

Shutterfly, Inc. has many brands that they support, which brand will you be supporting?

• Shutterfly

• Tiny Prints

• Spoonflower

• Lifetouch

Dropdown

When editing a Wall Calendar, which tab allows you to add / remove / edit special occasions?

Select answer

Multiple Select

Shutterfly currently only accepts the following file formats when uploading photos.

(Select all that apply)

• JPG / JPEG

• PNG

• BMP

• HEIC / HEIF

• GIF

Multiple Choice

In a customers Account Settings, where would they enter their payment information?

• Billing Information

• Contact Information

• Order Status & History

• Linked Accounts

Multiple Choice

What will customers click on to access previous products they created?

• Hi, Customer Name

• Projects

• Photos

• Cart

Multiple Choice

Where can customers go to find answers on a variety of issues within articles on their own?

• Shutterfly Help Center

• Knowledge Base

• Google

• They have to call us