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SOLVING CUSTOMERS’ PROBLEMS

SOLVING CUSTOMERS’ PROBLEMS

Assessment

Presentation

English

Professional Development

Practice Problem

Hard

Created by

Maria Mora

Used 2+ times

FREE Resource

2 Slides • 8 Questions

1

SOLVING CUSTOMERS’ PROBLEMS

2

Multiple Choice

Choose the write Synonym to apologize

1
regretful
2
sorry
3
repentant

3

Multiple Choice

Choose the antonym for ready

1
unready
2
unprepared
3
unwilling
4
unfit

4

Multiple Choice

What is baked potato

1
A baked potato is a type of fruit.
2
A baked potato is a potato that has been fried in oil.
3
A baked potato is a potato that has been baked in an oven.
4
A baked potato is a type of pasta.

5

Multiple Choice

What is clam chowder

1

salad

2
sandwich
3
stew
4
soup

6

Multiple Choice

Write the synonym to Enjoy your meal.

1
Good appetite
2
Delicious meal
3
Bon appétit

7

Multiple Choice

Choose the right Synonym to free of charge

1
complimentary
2
costless
3
paid
4
expensive

8

Multiple Choice

Choose the right Synonym for mistake

1
error
2
blunder
3
flub
4
success

9

Word Cloud

What do people complain to customer service about?

10

media

SOLVING CUSTOMERS’ PROBLEMS

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