Airline Reservation

SEKOLAH MENENGAH KEJURUAN
NEGERI 1 SINGARAJA

Oleh :

Ani Sri Wahyuni, SST. Par

NIP. 19740205 199703 2 005

8/5/2024

Benefits of
Reservation

Type of

Reservation

The Meaning of

Reservation

Distribution

System
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Airlines Reservation

Is the allotment of the

seat or room for

passengers and for goods

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Booking

is the recording of the

passenger’s data associated
with all activities that are

ordered or required

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three main elements

involved in the request a

booking service for airlines

Appointment of an element of the

agreement between the passenger
and the airline
Elements in fulfilling the agreement

Guarantee the availability of seats

by the airline according to the
agreement have been made

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According to the system used

According to the number of

passengers

According to the channel

is used

According to the tools used

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Manual System

Reservations are done using the

reservation card

Automated System

That is all process and allotment of

seat reservations made through the use

of computer programs

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Group Reservation

Reservations are made to several

people who have similar goals

along the way

Individual Reservation

Reservations are made to an

individual or individuals but do not
have the same goals along the way

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Direct Reservation

Reservations are made directly

through the offices of each airline

Indirect Reservation

Reservations are made through a third
party, such as travel agents or travel

agency

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Verbal

Phone

Telegram

Faxcimile

Letter

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For passengers

Certainty to be able to travel as

planned trip and the certainty to get
the request, or other special services
Opportunity to prepare his needs

related to the trip as early as
possible
Efficiency to determine the

availability of places in an aircraft

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For Airlines

To achieve Maximum Load Factor or

revenue in accordance with the
targets or goals set
To improve the quality and quantity of

products
To facilitate product sales

To give satisfaction to the passengers

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AIRLINES

TRAVEL AGENT /

SUB AGENT

PASSENGER

CITY

COUNTER

CRS

INTERNET

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A
I
R
L
I
N
E

AGENT

SUB

AGENT

P
A
S
S
E
N
G
E
R

Supplier

End User

AGENT

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Thank You

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