Welcome! Today, we’re diving into fiber optic internet

Frontier Internet

Introducing Fiber 7 Gig with Wi-Fi 7

Ridiculously fast internet with our best Wi-Fi tech & most popular add-ons, all included in a premium package.

Welcome to Frontier Fiber Internet!

Experience lightning-fast speeds and unbeatable reliability with Frontier Fiber Internet. Enjoy seamless streaming, gaming, and browsing with symmetrical upload and download speeds. Whether working from home or enjoying entertainment, Frontier keeps you connected without compromise. Embrace the future of connectivity today!

Multiple Choice

What is Frontier's primary Offer when its about fiber

• Two gig America

• Supporting Economic Growth

• Enhancing Connectivity

• One gig America

Overview of Package Options Offered by Frontier

​Frontier offers a diverse range of internet packages, with speeds ranging from 500 Mbps to 7 Gigs, catering to various connectivity needs and preferences.

Special Promotion: Get Rewarded with Frontier’s 5 Gbps Fiber Internet!

Unlock incredible speed and performance with Frontier’s 5 Gbps fiber internet! For a limited time, when you sign up for this blazing-fast service and maintain your account in good standing for just 3 months, you’ll receive a $200 gift card as our way of saying thank you.

​

Special Promotion

Multiple Choice

What the most important aspect the Frontier focus on?

• service quality and customer support.

• Frontier aims to empower individuals and businesses.

• Frontier aims to provide reliable services and foster strong, long-lasting relationships with clients.

• users feel valued and can effectively resolve any issues.

What Is Fiber Optics Internet, How Does IT Work, and How Can This Be Implemented?

Fiber Optics Internet

Fiber optics refers to the technology that utilizes thin strands of glass or plastic fibers to transmit data as pulses of light. This method of communication allows for high-speed data transfer over long distances with minimal signal loss.

How It Works:
Fiber optic cables consist of a core surrounded by a cladding layer, both designed to facilitate the transmission of light. When light signals are sent through the core, they reflect internally off the cladding, maintaining the signal's strength and integrity. This process enables rapid data transmission, making fiber optics a preferred choice for internet services, telecommunications, and other applications requiring efficient communication.

Welcome to YouTube TV: Your Ultimate Streaming Solution!

Experience the future of television with YouTube TV, where you can enjoy live broadcasts, popular channels, and an extensive on-demand library—all in one place. Whether you’re a sports enthusiast, a news junkie, or a binge-watching aficionado, YouTube TV offers something for everyone. With its user-friendly interface and customizable options, you can easily tailor your viewing experience to fit your lifestyle. Dive into a world of entertainment that keeps you connected to the shows and events you love, anytime, anywhere!

​YouTube TV Base Package

• Channels: Access to 100 popular channels.

• Cost: $72.99 per month (may vary by area, sometimes up to $82.99).

Key Features:

• Live TV from major networks (ABC, NBC, CBS, FOX).

• Unlimited cloud DVR storage for recording shows.

• Now includes Netflix for even more entertainment options.

• Special Offer: Get a $10 discount per month for the next 12 months.

(Note: The $10 discount is applied to the base price for the first 12 months of service.)

YouTube TV Packages Overview

Multiple Choice

Is YouTube TV considered a traditional cable service?

No, YouTube TV is not considered a traditional cable service. It offers live TV through streaming, meaning it's delivered over the internet rather than through physical cables. This makes it a more flexible and often more affordable alternative to traditional cable, while still providing the same channels you would get with a cable subscription.

• A) Yes, it requires a cable box.
  

• B) No, it is an online streaming service.
  

• C) Yes, it only offers local channels.
  

• D) No, it has no live TV options.

YouTube TV Latino Package

YouTube TV Latino Package

• Channels: Includes 30 channels catering to Spanish-speaking audiences.

• Cost: $34.99 per month.

• Key Features:

  • A variety of channels featuring news, sports, and entertainment for Latino viewers.

Fill in the Blank

How many hours of DVR service does Frontier are stored in the cloud ?

Special Promotion

​Exclusive Offer

• Discount: Receive a $10 discount on your package when you sign up with us for the next 12 months.

• Eligibility: Must bring an email that has never been connected to YouTube TV before.

• Value Proposition: Enjoy premium content at an even more affordable price while accessing the best live TV streaming experience.

​ Getting Started

• Upon activation, customers will receive a dedicated email with step-by-step instructions to set up their YouTube TV account.

• Emphasis on user-friendly setup to enhance the viewing experience.

Multiple Choice

How many devices can you stream YouTube TV on simultaneously?

• A) 1 device
  

• B) 3 devices
  

• C) 4 devices
  

• D) 6 devices

Package Summary

• Base Package: 100 channels for $72.99/month.

• Latino Package: 30 channels for $34.99/month.

• Discount Offer: $10 off for eligible new customers.

• 6 profiles.

• Recap the benefits of choosing YouTube TV and the available packages.

• Invitation to take advantage of the exclusive offer and explore a world of entertainment.

​ Questions?

Netflix & Pro Wi-Fi Bundle Partnership Overview

Key Benefits

1. Bundle Savings: Customers save an estimated $95 annually compared to purchasing services separately.

2. Netflix Premium Access: Existing Netflix members can migrate their accounts to Frontier and receive Netflix Premium regardless of their current plan.

3. Whole-Home Wi-Fi: Improves Wi-Fi signal strength, eliminates dead spots, and includes up to two Wi-Fi devices.

4. Wi-Fi Security: Safeguards devices, data, and networks from online threats.

5. TUDUM Access: Exclusive behind-the-scenes content and interviews from Netflix’s top shows and movies.

Frontier has partnered with Netflix to offer customers a seamless streaming and Wi-Fi experience through the Netflix & Pro Wi-Fi Bundle. This package combines Netflix Premium, advanced Pro Wi-Fi, Whole-Home Wi-Fi, and Wi-Fi Security, all in a single monthly bill.

Who Can Access This Bundle?

• New and existing Frontier Fiber or Copper Internet customers (9Mbps or higher).

• New and existing Netflix members.

Customer Activation Tips and Probing Questions for Personalization

Probing Questions for Personalization

Ask customers:

• Do you or anyone in your home currently subscribe to Netflix?

• Is there a specific area in your home that Wi-Fi coverage could improve?

• How are you securing your devices and personal information online?

These insights allow tailored recommendations for the Netflix & Pro Wi-Fi Bundle.

Customer Activation Tips

To activate the bundle and Netflix Premium, customers can:

1. Access their activation email.

2. Use the MyFrontier App > navigate to My Services > click Activate Now.

3. Follow links sent via SMS if available.

If issues arise, verify contact information, check spam folders, or resend activation links.

​Compatibility Notes

The Netflix & Pro Wi-Fi Bundle cannot be combined with other Wi-Fi or security-related services, though these can be adjusted for bundle eligibility.

This partnership offers customers a simple, integrated streaming and Wi-Fi solution with ease, savings, and security—all under one streamlined bill.

​Frontier Landline Service

Introducing Frontier's landline service: a reliable and cost-effective solution for staying connected with family, friends, and business associates. With crystal-clear call quality and essential features, our VoIP landline service ensures you never miss an important call.

VoIP (Voice over Internet Protocol) converts your voice into a digital signal that travels over the internet. If you're calling a regular phone number, the signal is converted back to a standard telephone signal before reaching the destination.

As we transition from copper to fiber connectivity, you’ll experience even faster, more reliable service. Choose Frontier’s landline for dependable communication today!

Frontier's landline service

Landline Service

With Frontier's landline service, you get a reliable, clear voice connection and a range of helpful call management features. Stay connected with ease, enjoy enhanced control over your communications, and never miss an important call with Frontier’s home phone service.

​Frontier Landline Service

Frontier's landline service offers reliable communication at an affordable price. For just $50.00 per month, you can enjoy our standard VoIP landline service, which includes unlimited nationwide calls, ensuring you stay connected with friends and family across the country.

If you choose to bundle our landline service with other Frontier offerings, you can enjoy a special rate of only $25.00 per month. This bundle not only enhances your savings but also provides the convenience of managing multiple services through a single provider.

Experience the peace of mind that comes with dependable connectivity and crystal-clear calls, all with the flexibility of VoIP technology. With Frontier’s landline service, you'll get the best of both worlds—reliable, cost-effective communication and the convenience of modern technology.

Choose Frontier’s landline service today!

Multiple Choice

What is the monthly cost of Frontier's standard landline service?

• A) $25.00
  

• C) $75.00
  

• 25.99

• B) $50.00

Welcome! We’re thrilled to enhance your experience with our range of additional services and add-ons. Whether you’re looking to customize your package or elevate your journey, our options are designed to meet your unique needs. Let’s explore how we can make your experience even more extraordinary!

Additional Services (VAS - Value-Added Services)

Frontier offers a range of value-added services (VAS) designed to enhance your experience and provide more convenience, security, and entertainment. These services complement your core offerings, ensuring you get the most out of your Frontier plan. Some of our popular value-added services include:

Wi-Fi Secure Powered by eero
Essential Internet Protection

Enhance your online security for just $5 per month with Wi-Fi Secure, powered by eero. This service protects your home network starting with your Wi-Fi router.

Key Features:

• Traffic Screening: Continuous monitoring for unusual activity and threats.

• Browsing Protection & Ad Blocking: Block harmful websites and annoying ads.

• Parental Controls: Set rules and schedules for safe internet access for your family.

Get peace of mind with Wi-Fi Secure and enjoy safer, faster browsing for only $5 a month!

Wi-Fi Secure

Wi-Fi Secure Plus - Enhanced Internet Protection

For just $10 per month, Wi-Fi Secure Plus offers comprehensive protection for your home network and devices, ensuring your online safety and privacy.

Key Features:

VPN for Privacy: Secure your communications with a built-in VPN to protect your data.

• Password Manager: Safely store and quickly access your passwords across devices.

  Malware Protection: Shield up to 10 devices from malware and other security threats.

  Parental Controls: Customize and manage internet access for all family members.

  Router Scanning: Continuously monitor your router for unwanted or suspicious traffic.

  Ad Blocking: Enjoy a cleaner, faster browsing experience with ad blocking.

  Safe Browsing: Stay protected from harmful websites and potential security risks.

Get Wi-Fi Secure Plus today for just $10 a month and enjoy a safer, more private online experience!

Wi-Fi Secure Plus

My Premium Tech Pro: $10/month

Get expert tech support from Frontier for just $10/month. Our team is available to help you set up Frontier Secure services and assist with most devices or software.

Key Features:

• One-on-One Phone Support

• Available 365 Days/Year

• Exclusive Support Line for My Premium Tech customers

• Support Hours: 7 AM to 12 AM (Eastern Time)

Get personalized help anytime you need it with My Premium Tech!

Whole-Home Wi-Fi: Boost Your Wi-Fi Coverage for $10/month

Eliminate dead spots and extend your Wi-Fi signal throughout your home. With Whole-Home Wi-Fi, you can add Wi-Fi extenders to your plan and enjoy seamless coverage in every room.

Key Features:

• Two Wi-Fi Extenders for Just $10/month

• Covers up to 2,000 square feet

• Boost your Wi-Fi signal and ensure reliable connectivity throughout your entire home.

Get started with Whole-Home Wi-Fi and enjoy a stronger, faster connection today!