B.E. 3.02 Bus. Man., HRM, IM

Unit 3:
Understand
Business Management

3.02: Understand the concepts of

Business management

Human resource management

Information management

Role of

Managers

Managers are responsible for ensuring

a positive work environment,

answering employee questions, and

solving their problems. They have

power, responsibility, and influence

over other employees. They can

manage an individual, a department, or
the entire business, depending on their

hierarchical level.

​Three levels of management

​

Management Functions

• Planning: Setting objectives and determining actions.

• Organizing: Arranging resources to achieve objectives.

• Staffing: Recruiting, interviewing, hiring, orienting, and dealing with job changes for a company’s employees.

• Directing: Guiding, instructing, and supervising employees to ensure they are working towards organizational goals

• Controlling: The process of monitoring and evaluating an organization's performance against its planned objectives, and taking corrective action when necessary

Human Resources Management

•Human Resources Management
(HRM) focuses on managing people
within organizations.

•Core activities include employee
benefits, relations, compensation,
staffing, and performance
management.

Future of Management and HRM

Categorize

Options (16)

recruitment

training

performance evaluation

employee retention

setting objectives

budgeting

strategic forecasting

resource allocation

resource allocation

task delegation

workflow design

team structure

budget analysis

performance metrics

risk management

compliance monitoring

Categorize the activities based on the function of management

Planning

Organizing

Controlling

Staffing

Multiple Choice

Personnel is a common name for

• human resources

• job applicants

• newly hired workers

• temporary employees

Multiple Choice

Which of the following is the primary responsibility of top-level management?

• Overseeing day-to-day operations
  

• Setting long-term goals and strategic direction

• Managing employee relations directly

• Ensuring tasks are completed on time

Multiple Choice

Breaking rules might lead to an employee being fired or _____

• downsized

• terminated

• laid off

• praised

Multiple Choice

At the middle management level, what is the primary focus of the manager's role?

• Developing company-wide strategies

• Overseeing the performance of front-line employees

• Translating strategic goals into specific actions for departments

• Handling customer complaints directly

Multiple Choice

Together pay and benefits are called

• compensation

• profit sharing

• salary

• wages

Multiple Choice

The meaning of the acronym HRM is ________

• Human Resourceful Management

• Human Relation Management

• Humanistic Resource Management

• Human Resource Management

Multiple Choice

Imagine you are a middle manager at a retail company. Your CEO has announced plans to open 10 new stores over the next two years. What is your main responsibility in this situation?

• Deciding which cities the new stores should open in

• Creating a schedule for employees at the existing stores

• Implementing policies and setting up resources to ensure that the existing stores are ready to support the expansion
  

• Directly working with customers to improve store experiences

Match

Match the following

• This involves identifying and preparing the resources needed to achieve the organization's goals.

• Management must effectively manage people and resources, which may require delegation.

• Bringing together the various parts of the organization and improving communication to prevent issues.

• Guiding, leading, and supervising employees while providing direction.

• Evaluating the work of individuals and groups to ensure they are on target and taking necessary action if they are not.

planning

organizing

coordinating

commanding

controlling

• planning

• organizing

• coordinating

• commanding

• controlling