English for Salesperson

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Topic 1
A Proposal Ring

Multiple Choice

Salesperson: Good morning, sir. Welcome to LA Jewelry Store. I'm Kevin, the staff manager. How can I help you today?

Customer: Good morning. I'd like to buy a ring. Could you give me some suggestions?

Salesperson: Certainly, sir. May I have your _____, please?

• A) Name

• B) Address

• C) Phone number

Multiple Choice

Customer: I'm Peter.

Salesperson: Nice to meet you, Mr. Peter. Are you looking for a ring for yourself or _____?

• A) A friend

• B) Someone else

• C) A family member

Multiple Choice

Customer: I'm planning to propose to my girlfriend.

Salesperson: That's wonderful! We have a variety of proposal rings. What _____ do you prefer?

• A) Style

• B) Size

• C) Material

Multiple Choice

Customer: My girlfriend loves platinum.

Salesperson: Great choice! Please follow me to the _____ section. Here are our latest items.

• A) Gold

• B) Silver

• C) Platinum

Multiple Choice

Customer: These are beautiful. Can I see this one closer?

Salesperson: Of course. This ring is made of pure platinum with a 0.25-_____ diamond.

• A) Carat

• B) Gram

• C) Ounce

Multiple Choice

Customer: I'd love that. I'll take this one.

Salesperson: Perfect! Let me measure the finger size. Have you brought her _____?

• A) Size

• B) Ring

• C) Finger

Multiple Choice

Customer: Yes, here it is.

Salesperson: Thank you. We'll engrave Peter and Lana. Please sit here and wait for a few minutes. Would you like some _____?

• A) Water

• B) Coffee

• C) Tea

Multiple Choice

Customer: I'll use my card.

Salesperson: Here's the diamond grading _____ and warranty. Your ring is ready. Thank you for shopping with us!

Customer: It's beautiful. Thank you.

Salesperson: Have a great day, sir.

• A) Papers

• B) Reports

• C) Cards

Topic 2
A gift for your wife

Multiple Choice

Customer: Hmm, looks fantastic, baby! Excuse me, how much is this one? There's no _____ on this necklace.

• A) price tag

• B) discount

• C) collection

Multiple Choice

Salesperson: Sorry, sir/madam. This necklace belongs to our _____ collection called Celestine. We've just displayed it today.

• A) first

• B) new

• C) latest

Multiple Choice

Customer: Oh, that sounds great! I want to try the _____ and earrings as well. Are they included in the collection?

• A) bracelets

• B) necklaces

• C) rings

Multiple Choice

Salesperson: Yes, ma'am. Our collection has them all. Please look at the _____ right here.

• A) catalog

• B) screen

• C) window

Multiple Choice

Customer: So beautiful! What do you think, honey?
Partner: They are really _____. I'd love to see them all on you.

• A) nice

• B) elegant

• C) simple

Multiple Choice

Partner: Excuse me, could my wife _____ all the items in this collection?

• A) take

• B) buy

• C) try

Multiple Choice

Salesperson: Absolutely, sir. Please wait for a minute. I'll _____ them out for you.

• A) bring

• B) send

• C) show

Multiple Choice

Customer: I've decided to buy them all because it's your _____.

• A) birthday

• B) anniversary

• C) special day

Multiple Choice

Salesperson: Since it's your wife's birthday and you're the first to buy the whole collection, we'll give you _____ off as a gift.

• A) 10%

• B) 20%

• C) 15%

Topic 3:
Polish and Repair Jewelry

Multiple Choice

Salesperson: Hello, welcome to Thailand Jewelry! How can I help you today?
Customer: Yes, actually, I want to ______ my necklace.

• A) necklace

• B) tarnish

• C) polish

Multiple Choice

Salesperson: Of course! Can you describe the ______ of your item?
Customer: It's a bit dull.

• A) free

• B) condition

• C) minutes

Fill in the Blank

Salesperson: When did you notice it starting to ______?

Fill in the Blank

Customer: It happened about a week ago. And also, I have a pair of ______ that I received from my mom, but I broke one piece.

Multiple Choice

Salesperson: Did you bring along the ______ card?
Customer: Yes, I have it here. Thank you for your help.

• A) earrings

• B) necklace

• C) warranty

Multiple Choice

Customer: Yes, I have it here. Thank you for your help.

Salesperson: Our jeweler said your earrings can be fixed, but it'll take about two days. The necklace polishing will be ______ and take about 15 minutes.

• A) free

• B) repair

• C) minutes

Topic 4:
Made-to-Order Jewelry

Multiple Choice

What is the main product the customer wants to order?

• A. A necklace

• B. A bracelet

• C. A ring

• D. Earrings

Multiple Choice

Why does the jeweler say the bracelet will take time and not be cheap?

• A. It uses gold.

• B. The design is complex and detailed.

• C. The customer requested many changes.

• D. It includes rare gemstones.

Multiple Choice

What additional feature does the customer request for the bracelet?

• A. An extra charm

• B. A specific gemstone

• C. An engraving with a name

• D. A matching necklace

Multiple Choice

What is the proposed payment arrangement for the bracelet?

• A. 100% upfront

• B. 25% upfront and 75% later

• C. 50% upfront and 50% upon completion

• D. Payment only after delivery

Multiple Choice

How does the jeweler plan to ensure the bracelet fits as the niece grows?

• A. By making it adjustable
  

• B. By creating multiple sizes
  

• C. By making it stretchy
  

• D. By resizing it later

Multiple Choice

What type of necklace is Andrew looking for?

• A) unique touch

• B) elegant

• C) not too flashy

• D) All of Above are correct

Multiple Choice

What metal does Andrew's wife prefer?

• A) Gold

• B) Diamond

• C) Silver

Multiple Choice

What length of necklace does Andrew choose?

• 15 inch length

• 16 inch length

• 17 inch length

• 18 inch length

Jewelry Name in English

Multiple Choice

มงกุฏ

• a) necklace
  

• b) bangles
  

• c) Crown
  

• d) waistband

Multiple Choice

เข็มกลัดประดับ

• a) necklace
  

• b) bangles
  

• c) Crown
  

• d) brooch

Multiple Choice

กำไล

• a) necklace
  

• b) bangles
  

• c) anklet
  

• d) brooch

Multiple Choice

กำไลข้อเท้า

• a) necklace
  

• b) bangles
  

• c) anklet
  

• d) brooch

Multiple Choice

สร้อยคอ

• a) necklace
  

• b) hair pin
  

• c) nose pin
  

• d) brooch

Multiple Choice

หมุดจมูก

• a) necklace
  

• b) hair pin
  

• c) nose pin
  

• d) brooch