Unit 306 Self study 2 information sources

​Unit 306
Self study Part 2
Information sources in BSE

​​Click on the following link to open the text:

Unit 306 P2 Information sourses.pdf


then use the text to answer the questions that follow.

Multiple Choice

What is included in the job specification document on a construction site?

• Only the contractor's details

• Description of the installation and materials

• Visitor's safety guidelines

• Construction site map

Multiple Choice

What is the purpose of working drawings on a construction site?

• To provide visitor instructions

• To show all dimensions and be properly scaled

• To list safety equipment

• To describe the weather conditions

Multiple Choice

What is another name for a work programme?

• Delivery note

• Gantt chart

• Time sheet

• Policy document

Multiple Choice

What is the purpose of a delivery note?

• To calculate wages

• To list the type and amount of materials delivered

• To establish dates for work to start and finish

• To provide health and safety information

Multiple Choice

What information is recorded in a time sheet?

• Health and safety risks

• Materials delivered

• Hours worked and job descriptions

• Order of operations

Multiple Choice

What is a legal requirement of the CDM Regulations 2015?

• Delivery notes

• Time sheets

• Health and safety file

• Work programme

Multiple Choice

What is the purpose of a customer care charter?

• To manage environmental resources

• To ensure legal compliance

• To make good customer care for loyal customers

• To provide financial estimates

Multiple Choice

Which of the following is a commitment often made in environmental policies?

• Increase energy consumption

• Lower pollution and waste

• Maximize resource extraction

• Increase biodiversity of developments

Multiple Choice

What is the role of an environmental management system (EMS)?

• To regulate UK legislation

• To implement environmental policies

• To provide customer service

• To issue invoices

Multiple Choice

What is the difference between a quotation and an estimate?

• A quotation is flexible, an estimate is fixed

• A quotation is a fixed price, an estimate can vary

• A quotation is for materials, an estimate is for services

• A quotation is issued at the end, an estimate at the start

Multiple Choice

What do statutory cancellation rights provide to customers?

• The right to increase contract prices

• The right to cancel a contract after signing

• The right to demand immediate payment

• The right to change contract terms

Multiple Choice

What should a company do if lateness cannot be helped?

• Ignore the lateness

• Inform the customer at the earliest opportunity

• Deduct pay from the employee

• Offer a discount to the customer

Multiple Choice

What is the purpose of a company uniform or dress code?

• To save money on clothing

• To present a positive, professional image

• To make employees comfortable

• To distinguish between different departments

Multiple Choice

What is a contract of employment?

• A verbal agreement between colleagues

• A mutual agreement between the employer and the employee

• A temporary work arrangement

• A list of job duties

Multiple Choice

Which level of plumber is qualified to install 'non-complex' hot and cold water systems?

• Apprentice plumber

• Trained plumber

• Advanced plumber

• Plumbing supervisor

Multiple Choice

What additional qualification can an advanced plumber have at Level 3?

• Gas Safe registration

• Electrical certification

• Supervisory skills

• Legal expertise

Multiple Choice

What is the main focus of the Equality Act 2010?

• Promoting plumbing standards

• Simplifying legal frameworks to tackle disadvantage and discrimination

• Regulating gas installations

• Improving business products and services

Multiple Choice

Which Act protects people from discrimination in employment due to their race, sex, gender, age, sexual orientation, disability, marital status, maternity status, or faith?

• Sex Discrimination Act 1975

• Data Protection Act 2018

• Freedom of Information Act 2000

• British Standards Act

Multiple Choice

What does the Data Protection Act 2018 ensure?

• That everyone has the right to know what information is held about them

• That everyone receives equal pay

• That all public bodies provide information within a month

• That plumbing regulations are followed

Multiple Choice

What right does the Freedom of Information Act 2000 give you?

• The right to ask any public body for all the information they have on any subject

• The right to equal pay

• The right to protection from discrimination

• The right to follow British Standards

Multiple Choice

What do British Standards provide guidance on?

• Interpreting and following regulations

• Discrimination laws

• Data protection

• Freedom of information

Multiple Choice

What happens if the manufacturer's guidance is not followed?

• The terms of the warranty will be void

• The equipment will work better

• The installation will be cheaper

• The regulations will be more flexible

Multiple Choice

Which of the following is a method of written communication?

• Email

• Face to face

• Telephone

• Video call

Multiple Choice

Why should verbal communication be backed up with written confirmation?

• To avoid confusion

• To save time

• To reduce costs

• To increase formality