Parts of Email

Email

Parts and vocabulary

Starting your email

What the mail is about.

​It's a summary of the main message.

"Hello" or "Meeting" are not good subject lines, because they make it difficult to figure out what is the mail about.

Subject Line

The email address of the person who sent the message.

• Can you see the option "REPLY"?

• What is it for?

Sender

Where you type the email address (es) .

People's email addresses that receive your email.

• What is CARBON COPY?

• What is BLIND CARBON COPY?

• What is REPLAY ALL?

Recipient

Your email body

The first part of you message.

• Hello,

• Dear Proffesor,

• Mr. Gardner,

Salutation

Punctuation & saluations

Match

Professional Greetings

Choose the right tone for every greeting.

• Dear Mr. Patel,

• Dear Mr. Patel:

• Dear Mr. Patel!

Neutral, it could lead any type of message.

it's much more serious.

It's not appropriate for formal settings.

• Neutral, it could lead any type of message.

• it's much more serious.

• It's not appropriate for formal settings.

Match

Personal Messages

Choose the right tone for every greeting.

• Hey Alicia,

• Hey Alicia:

• Hey Alicia!

It feels neutral.

Confrontational.

Pleasannt & exciting.

• It feels neutral.

• Confrontational.

• Pleasannt & exciting.

Formal Salutation

Examples

Match

Read the following salutation and match them with their correct usage.

• To whom it may concern:

• Dear Sir or Madam:

• Dear Mr./Mrs/Miss/Dr./Proffessor Patterson:

• Mr./Mrs/Miss/Dr./Proffessor Patterson:

• Dear CEO: (proffesional title)

when you don't know who the recipent will be. (complaint letters)

This is a very formal version of "to whom it may concern"

when you have a personal and professional relationship with the recipient.

conveys a professional sense of urgency while maintaining a formal tone.

when you don’t know the name and don't have a personal connection with them. (letters of interest)

• when you don't know who the recipent will be. (complaint letters)

• This is a very formal version of "to whom it may concern"

• when you have a personal and professional relationship with the recipient.

• conveys a professional sense of urgency while maintaining a formal tone.

• when you don’t know the name and don't have a personal connection with them. (letters of interest)

Informal Salutation

Examples

Match

Match the following

• Hey Jack!

  Hi!

  Hello!

• Good morning!

  Good afternoon Daniel!

  Good eveninig!

• Happy Monday!

  Happy Thanksgiving!

• Keep the correct tone...

• Using an informal salutation to hide a serious message...

It can stand alone or come before the reader’s name. It’s a great start to an informal email.

Appropriate with or without the person’s name, it is a time-specific greeting.

Wishing someone well is a nice beginning.

through the message.

is not proper etiquette

• It can stand alone or come before the reader’s name. It’s a great start to an informal email.

• Appropriate with or without the person’s name, it is a time-specific greeting.

• Wishing someone well is a nice beginning.

• through the message.

• is not proper etiquette

Effective emails keep their message short and add more extensive information to the attachments.

For formal emails, such as messages to an employer or emails to your teacher, it’s best to avoid common email abbreviations.

​

Message

Multiple Choice

It's a good idea to write a long and well explained email.

• True

• False

Multiple Choice

An attachment is a file you add to your email

• True

• False

Multiple Choice

it's a good idea to use abbreviations to keep an email short, and not bore your teacher.

• True

• False

Closings

It’s polite to end it with a closing. The closing should match the tone of the rest of the email.

Formal closings: “Sincerely” and “Thank you,”

Friendly messages: “Talk to you soon!” or “See you later!”

​

Please feel free to follow-up with any questions or concerns.

I hope to hear from you soon.

I hope to work with you soon.

Your time is greatly appreciated.

Thank you for your prompt attention.

Formal

Thanks for you attention.

Thank you for your time.

Thanks in advance for considering my proposal.

I look forward to meeting you soon.

My apologies for the delay.

Informal

Closing sentences

Sincerely Cordially

Sincerely yours Respectfully yours

Thank you Respectfully

With appreciation Yours sincerely

With thanks

Formal & Very Formal

Best wishes. Kindest regards.

Regards. Best regards.

Informal

Complimentary Closings

Friendly letters might sign off with the sender’s name. Formal emails can include the sender’s position, company, and even company logo.

​Signature

An email can include an attachment that provides more information. The attachment is a document for review, a picture to share, or any other file type.

Attachment

That's all!