LSC 1103 -Professional Report Revision

LSC 1103 -Professional Report Revision

By Olga Gonzalez

Poll

How do you feel about writing professional reports?

Objectives

• Identify report types from scenarios

• Practice writing titles, introductions, findings & analysis, and conclusion and recommendations paragraphs

• Review key report structure and language

Identifying report types

Multiple Choice

Why do you need to know what type of report it is?

• I need to write the report type in the conclusion

• I need to write the report type in the title

• I need to write the report type in the charts

Evaluation report

​Purpose: to make the best choice based on criteria

• Keywords: compare, evaluate, choose the best, assess, most suitable

• Clue in scenario: You are given options, and your job is to choose one or more based on data.

Examples:

• Evaluate which student club should get funding.

• Assess which library location should stay open longer.

Problem-solving report

​Purpose: Identify a problem and recommend solutions

• Keywords: improve, solve, address, reduce, fix, problem, issue

• Clue in scenario: You are given a problem, and your job is to recommend ways to fix it.

Examples:

• Propose ways to reduce student lateness to morning classes.

• Suggest solutions to improve cafeteria food quality.

Multiple Choice

The Student Council is considering three different mobile apps to help students manage their time better. Each app has different features, costs, and user ratings. They need to select the best one to promote on campus.

• Evaluation report

• Problem-solving report

Multiple Choice

Many students have complained about slow Wi-Fi in the classrooms. The IT department has asked for suggestions to fix the problem and improve internet connectivity.

• Evaluation report

• Problem-solving report

Multiple Choice

Students in first-year courses often struggle with managing deadlines and exam preparation. The Academic Support Center wants advice on how to help students develop better study habits.

• Evaluation report

• Problem-solving report

Multiple Choice

The university bookstore is planning to redesign its space. Two layout proposals are available, each with different costs and benefits for students. The bookstore manager needs help choosing the better layout.

• Evaluation report

• Problem solving report

Report title

• Who=factory workers

• What=use of new materials 

• Where=in the plastic factory

• When=2019

• Why=to analyse

• How=using data collection methods 

• Report type

• Purpose (Why?)

• Whatever is available in the scenario from the five Ws

• and the H

​Include:

Report title structure

Remember:

The word count for report titles is usually 10-20 words.

All words in the report title should begin with a capital letter except:

- short prepositions (in, at, by, etc.)

- short connecting words (and, if, or, etc.)

- articles (a, an, the)

The first word in the report title must always begin with a capital letter

Multiple Choice

You are the Manager of Professional Cleaning Services. The Marketing manager wants to improve two of the company's 4 branches. So, he asked you to choose which two branches to improve based on employees’ preferences and, at the same time, choose the cheapest options. You surveyed 100 employees to gather their suggestions. You also calculated the costs for each improvement option. The results are shown in the charts below. Choose the best title:

• A Problem Solving Report to Choose Two Branches of the Professional Cleaning Services Company t

• An evaluation report to choose 2 branches of the Professional Cleaning Services Company to improve based on employees’ survey results and cost calculations.

• An Evaluation Report to Choose Two Branches of the Professional Cleaning Services Company to Improve Based on Employees’ Survey Results and Cost Calculations.

Multiple Choice

Gulf Business College is facing complaints about the cafeteria. A survey and sales data were used to help identify solutions to improve food quality and variety. What's the best title?

• Problem-Solving Report for the Cafeteria Prepared for Student Affairs

• A Problem-Solving Report to Improve the Cafeteria Based on Student Complaints and Sales Data

• Cafeteria Evaluation Report for Food Services Management Department

Home

Open in new tab

Copy link

Introductions

•      Purpose

•      Who requested it

•     Summary of what is included in the report.
  

Introductions

​Evaluation Report

The purpose of this report is to choose two branches of the Professional Cleaning Services company to improve. The marketing manager requested this report, and the report will compare employees' preferences based on their survey results and the lowest cost for each improvement. So, we will consider the employees' preferences and the low-cost options.

Problem - solving report introduction

Dropdown

Introduction

This evaluation study was ​

Select answer

by the company director. The ​

Select answer

of the report is to discover how to ​

Select answer

the cafeteria services. The report will present data from a ​

Select answer

of employees. It will also include an ​

Select answer

of the cost of cafeteria upgrades and recommendations for how to develop the cafeteria.​

Findings and analysis

​ In our research, we conducted a survey of 75 employees to find out their ideas to improve the company cafeteria. The results of our survey reveal that the most popular suggestion is the fresh juice and smoothy bar. 36% of employees recommended this. In addition, 24% of staff would like a new sushi bar, and another 21% suggested new tables and chairs. (See chart 1)

​We also analysed the cost of each suggested upgrade. The results of this cost analysis show that the most expensive upgrade would be a new sushi bar. This would cost 120,000 AED. Additionally, a fresh juice and smoothy bar would cost exactly 100,000 AED. Finally, new tables and chairs would cost a total of 90,000 AED. (See chart 2)

​

Conclusion and Recommendations

​Conclusion and Recommendations

In conclusion, this report has identified several suggestions to improve the company cafeteria,as well as the costs of making these improvements. Based on these research findings, we would make the following recommendations. 1. The company should certainly set up a new fresh juice and smoothie bar because this was the most popular employee suggestion, and the cost also fits our budget. 2. The cost of a sushi bar does not fit our budget. Therefore, the company should purchase new tables and chairs for the cafeteria instead.

Home

Open in new tab

Copy link

Home

Open in new tab

Copy link

Thank you!

All the best!!!