Performance Management Chapter 3

Multiple Choice

Strategic planning is a process that involves describing the organization’s destination, assessing barriers that stand in the way of that destination, and selecting approaches for moving forward.

• TRUE

• FALSE

Multiple Choice

The only purpose of a strategic plan is to guide employees’ daily activities.

• TRUE

• FALSE

Multiple Choice

The performance management criteria must be linked to the vision, mission,

objectives, and strategies of the organization and unit.

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• FALSE

Multiple Choice

Environmental analysis is an examination of the external environment where the organization operates.

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• FALSE

Multiple Choice

An analysis of the economic environment would be included in the external

environment analysis.

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• FALSE

Multiple Choice

Leverage is a combination of an opportunity in the external environment and a

matching strength in the organization.

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• FALSE

Multiple Choice

A problem is a situation where an external threat can be compensated by strengths in other areas.

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• FALSE

Multiple Choice

A gap analysis consists of pairing strengths/weaknesses with opportunities/threats

and determining whether the situation is conducive to positive outcomes, negative

outcomes, or a mixture of both.

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• FALSE

Multiple Choice

A mission statement is a description of what the organization would like to

become in the future.

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• FALSE

Multiple Choice

A vision statement provides more specific information on how the mission will be implemented.

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• FALSE

Multiple Choice

Job descriptions should focus only on an individual’s tasks and responsibilities.

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• FALSE

Multiple Choice

Well-designed performance management systems define a clear path from

mission, vision, objectives, and strategies at the organizational-level to the unit level

and to individual job descriptions.

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• FALSE

Multiple Choice

Performance management systems allow all employees to understand where the

organization stands and where it needs to go and provide tools to employees so

that their behaviors will help the organization meet its objectives.

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• FALSE

Multiple Choice

HR support is sufficient for a successful performance management system;

employee and top management buy-in is not necessary.

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• FALSE

Multiple Choice

A balanced scorecard allows the HR department to evaluate which employees are contributing the most to the organization’s success.

• TRUE

• FALSE