Chapter 7 Support Services Careers

Multiple Choice

Which of the following personal traits is most important for a successful career in support services?

• Empathy

• Physical strength

• Artistic ability

• Mathematical skills

Open Ended

How do personal traits influence career choices in support services?

Open Ended

What do support services careers help create when providing patient care?

Multiple Choice

Which of the following personal traits is most important for someone working in social work or counseling?

• Initiative

• Compassion

• Technical skills

• Physical strength

Multiple Choice

Which roles are responsible for overseeing the daily operation of a healthcare facility or department?

• Dietary aide

• Clinical manager

• Housekeeper

• Transport technician

Multiple Select

Which of the following are examples of support service careers in business operations?

• Healthcare administrator

• Clinical manager

• Public relations professional

• Dietary Aide

Open Ended

Describe how public relations professionals contribute to the success of a healthcare facility.

Multiple Choice

Which of the following is NOT a responsibility of the Human Resources department in a healthcare organization?

• Organize training programs to improve worker skills

• Oversee employee benefits

• Perform surgical procedures

• Seek out qualified employees

Multiple Select

Which roles are involved in maintaining a safe and healthy facility environment? Select all that apply.

• Engineers

• Equipment technicians

• Dieticians

• Environmental services

Open Ended

What career so far sounds interesting to you and why?

Open Ended

How do the careers discussed in the lesson contribute to the overall well-being of individuals and communities?

Multiple Choice

What is the primary role of case managers in community and social services?

• Perform surgical procedures on patients

• Coordinate resources for a patient to help them improve and maintain their health

• Overseeemployee benefits

• Maintain heating and ventilation systems

• Encourage proper diet and nutrition for the aging population

Multiple Choice

Which of the following is a key responsibility of paramedics in emergency and disaster response?

• Providing legal advice during emergencies

• Specialized training to respond to medical emergencies

• Managing financial donations

• Organizingcommunity events

Categorize

Options (5)

1. initiative/self-motivation

 For each occupation shown here, match the primary traits from the list above that will lead to job satisfaction.

Hospital Administrator

Mental Health Counselor

Central Services Tech

Occupational Health/Safety Specialist

Multiple Choice

Critical Thinking:

Why do some of these professions require much more education and training than others?

• competitive pay

• specialized knowledge required

• less education leads to mistakes

• a background with multiple related fields of study is helpful

Lesson 7.1 Review Questions

Multiple Choice

1. The goal of healthcare support services is to...

• Treat illness & injury

• diagnose illness & injury

• create a therapeutic environment for providing Pt. care

• document Pt. care

Multiple Choice

2. Self-motivation and ___ lead to success in healthcare marketing, public relations, & admin. careers.

• Compassion

• Initiative

• Support

• Engineering

Multiple Choice

3. Medical ___ professionals create plans that encourage future patients to use theri organizations & the services they provide.

• administrative

• finance

• marketing

• human resources

Multiple Choice

4. ---

   professionals manage training opportunities, oversee employee benefits, & hire new employees.

• public relations

• housekeeping

• marketing

• human resources

Multiple Choice

5. Healthcare facilities depend on ___ professionals to keep a healthcare building & equipment safe & working properly.

• engineering

• central services

• housekeeping

• administrative

Multiple Choice

6. Food service professionals include dietitians, who counsel Pt. & develop meal plans for Pt., and ___, who plan & prepare meals for residents.

• transport tech.

• dietetic tech.

• maintenance tech.

• equipment tech.

Multiple Select

7. Which support services workers provide health services in a community setting? Select all that apply.

• human resources workers

• social & human services workers

• emergency & disaster response workers

• counseling & social workers

Open Ended

What specific skills do you think are needed for the professions discussed here?

Multiple Choice

According to the bedmaking slide, which of the following is NOT a reason for using smooth sheets with no wrinkles?

• Helps preserve patient skin

• Prevents the spread of infection

• Improves patient comfort

• Increases room temperature

Multiple Choice

Which of the following is the correct first step in making a hospital bed?

• Select clean linens

• Raise the bed

• Place the bottom sheet on the bed

• Place the pillows

Open Ended

What is an example of something a patient could consume on a clear liquid diet?

Multiple Choice

Which of the following are functions of therapeutic diets?

• Helps wounds heal

• Provides extra energy

• Reduces excess fluid retention

• All of the above

Open Ended

What are two important considerations when feeding residents to ensure their safety and well-being?

Multiple Choice

Which of the following are important safety practices when providing wheelchair transport?

• Be familiar with its function

• Drive cautiously

• Use good body mechanics

• All of the above

Open Ended

How has learning about personal traits and career choices in support services influenced your thoughts about your own career path?

Open Ended

What personal traits do you think are most important for a successful career in support services?

Multiple Choice

1. What is the 1st & last step to making a hospital bed?

• folding the sheets

• washing your hands

• raising the bed to waist level

• shaking the pillows to remove & replace the pillow case

Multiple Select

2. In addition to the house diet, which of the following are the 3 standard diets? Choose all that apply.

• clear liquid

• full liquid

• non liquid

• texture modified

Multiple Choice

3. Physicians order a ___ to help treat a disease or medical condition.

• specialty diet

• therapeutic diet

• house diet

• general diet

Multiple Choice

4. Providing ___ during feeding is just as important as providing assistance.

• independence

• a postitive environment

• background music

• a bib

Multiple Select

5. Which steps of wheelchair operation should you practice before transporting a Pt.? Choose all that apply.

• opening & folding the chair

• setting the brake

• adjusting & removing the footrests

• spinning the wheels