NEGOCIACIÓN

Multiple Choice

What is the main focus of the discussion in the negotiation process?

• Understanding opposing positions

• Maintaining distance

• Seeing the opponent as an enemy

• Improving negotiation environment

Multiple Choice

Which of the following is an example of collaborative problem solving?

• One person making all the decisions

• Team members working together to brainstorm solutions

• Ignoring the problem until it goes away

• Delegating the problem to someone outside the team

Multiple Choice

How can a team build trust among its members?

• By keeping information to themselves

• By being transparent and honest in their communications

• By frequently changing team members

• By avoiding team meetings

Multiple Choice

What is the importance of using appropriate language in discussions?

• To express opinions aggressively

• To maintain personal relationships

• To avoid misunderstandings

• To dominate the conversation

Multiple Choice

Constructive feedback should be delivered in a way that maintains -------- and does not discourage the others.

• Value

• motivation

• Drive

Multiple Choice

¿Qué se debe hacer ante un comentario impertinente o un ataque personal?

• Mantener la calma y no responder en el mismo tono

• Responder con insultos

• Ignorar al oponente

• Acusar al oponente

Multiple Choice

What is the best way to handle conflict in your life?

• Be aggressive

• Be deferring

• Be assertive

Multiple Choice

Which IS a method of conflict resolution?

• Yelling

• Meditation

• Debate

• Looking at both sides