Unit 103 - Lesson 12

Unit 103 - The Built Environment Life Cycle

​Communitcating on Site

By Plumbers Cymoedd

​Site Communication

​What is communication and how is it achieved?  

Communication is the process or tool which people use to exchange or pass on information.  

How do we exchange or pass on information?  

There are many ways to communicate. 

Verbal communication is the quickest and most common method of communicating. 

We use speech in two ways:  

• Informally – general conversations with your friends and family etc; chatting to people. 

• Formally – at work, during interviews, on the telephone to customers.  

​Site Communication​

Speak to others in a tone that maintains their dignity – do not talk down to them. You might know more about a particular job that you work on together, but that does not justify acting in a superior manner.

Behave in a respectful manner, treating others’ property considerately. For example, if a colleague accidentally leaves a valuable tool on site, take the trouble to return it to them.

If someone else is working on site in the same location as you, negotiate in a calm and co-operative manner to find a compromise that allows you both to get the job done.

Build others’ respect for you by being reliable, on time and clean and neat in your appearance.

Maintain a good atmosphere on site by dealing with problems in a mature way. Know when it is appropriate to take a problem to your supervisor.

Work with your colleagues to keep the workplace tidy. An uncluttered work area makes everyone feel happier.   

​​Here are some points to consider when striving to build effective and productive relationships in the workplace.

​Signs and Notices

​Signs and notices are designed to communicate information in a visual format. 

​•      They can cross language barriers through the use of symbols.

•       RAG rated.

•      Show safe exit and escape routes.

•      Are placed in prominent positions and are usually associated with specific H&S issues.

​Other forms of communication

Body language: A non-verbal method that can show an individual’s mood and feelings.

Sign language and gestures: Another non-verbal method of communicating often used to communicate between drivers and banks persons.

Communication channels: Example

​Sequencing Of Works

​Gantt chart  

​A Gantt chart (named after its inventor Henry Gantt) lists all the tasks needed on the vertical axis and the time intervals on the horizontal axis in hours, days or weeks (dependent on the size of the project). 

Labour plant and equipment can also be shown, allowing for effective planning and ordering of materials. 

Designated time for each task is added during the planning process and the actual times taken during the construction process can be added later. This allows for the necessary actions to be implemented at the right time and any changes can be mitigated to diminish the impact of any delays on the overall project. 

Multiple Choice

An accident that causes death, major injury or absence from work for more than 3 days must be reported to the HSE using an Accident Record Form. Minor accidents are usually reported in an Accident

• True

• False

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Site preparation and setting out

Excavation/Concrete to foundation and drains

Brick work to DPC

Backfill and RAM

Hard core to first lift

Decoration

Plastering 

Brickwork to first lift 

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Brickwork to First Lift

Scaffolding

Brickwork to First Floor

First Floor Joisting

Decoration

Services 

Roof tiles 

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Brickwork to Eaves

Roof Structure

Roof Tiles

Windows Fitted

Hardcore 

Scaffolding 

Services 

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First Fix Carpentry

First & Second Fix Plumbing

Electrical First & Second Fix

Services

Hardcore 

Scaffolding 

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Plastering

Second  Fix Carpentry

Decoration

External Finishing / Snagging

Roof Tiles 

Roof Strusture