Présentation sans titre

Multiple Choice

What are the key sequences in the general plan for client visits?

• Organizing visits

• Taking appointments

• Contacting clients

• Negotiating prices

Multiple Choice

Indicate whether the following sentence is true or false: The negotiation of an event contract with a facility or venue is not an example of the sales process.

• True

• False

Multiple Choice

What are the phases of teleprospecting?

• Preparation

• Execution

• Follow-up

• All of the above

Multiple Choice

What is the main objective of organizing visits to clients?

• To increase sales

• To build relationships

• To gather feedback

• To conduct surveys

Multiple Choice

What is the definition of prospecting according to the image?

• The action of searching for new clients

• The process of closing sales

• The method of advertising products

• The strategy of customer retention

Multiple Choice

What are the benefits of researching new suppliers?

• To avoid dependence on a single supplier

• To compare offers

• To prevent stock shortages

• To reduce risks related to supply

Multiple Choice

What are the objectives of prospecting?

• To make the company known to clients

• To understand and anticipate client needs

• To face competition

• To diversify the client portfolio

Multiple Choice

What are the different types of prospects listed in the image?

• Prospect glacé

• Prospect froid

• Prospect tiède

• Prospect chaud

Multiple Choice

What are the different types of prospects mentioned in the image?

• Prospect chaud

• Prospect froid

• Prospect suspect

• Client inactif

Multiple Choice

Hangout sells hammocks made from recycled parachutes. In an effort to increase brand awareness, the company decides to pay an influencer to promote its hammocks. Which of the following Instagram influencers would be the best fit for Hangout?

• Jaron Gibson — has 20,000 followers, is an avid backpacker, and visits popular outdoor attractions

• Sherri Don — has 100,000 followers, is a fashion blogger, and shares shopping tips

• Jenna Goodwin — has 350,000 followers, is a travel vlogger, and is known for visiting luxurious resorts

• Leo Marquez — has 50,000 followers, is a professional surfer, and shares his ocean photography

Multiple Choice

Tentree & Co. is running a Facebook ad campaign that requires it to pay a certain amount every time someone clicks on one of its ads. Which of the following is Tentree & Co. using?

• CPM

• PPC

• CPC

• CPA

Multiple Choice

What are the different forms of prospecting mentioned in the image?

• Door-to-door prospecting

• Supermarket stands

• Enterprise committees

• All of the above

Multiple Choice

Method of prospecting where customers suggest other customers who might be interested.

• Networking

• Referrals

• Endless Chain

• Lead

Multiple Choice

What strategies are mentioned for client outreach?

• Telephone and social media

• Only social media

• Only telephone

• Only mailing

Multiple Choice

What does 'Parrainage' involve in client relations?

• Requesting contact addresses from acquaintances

• Negotiating with competitors

• Using social networks for marketing

• Organizing visits to clients

Multiple Choice

What is the role of 'Prescripteurs' in society?

• They are influencers in society

• They are doctors

• They are celebrities

• They are clients

Multiple Choice

What are some key tips for successful commercial prospecting?

• Listen before prospecting

• Define a prospecting plan

• Use new media for prospecting

• Prioritize your targets

Multiple Choice

What is an effective strategy for prospecting?

• Focusing solely on cold calling

• Using a single method of communication

• Leveraging multiple channels to reach potential customers

• Waiting for customers to come to the store or website

Multiple Choice

Why is prospecting potential customers important in the sales process?

• It helps in understanding the competition better.

• It involves negotiating prices with the clients.

• It identifies potential people or organizations that might be interested in the product or service.

• It is only necessary in B2B sales.

Multiple Choice

What is the first step in the 7 steps of selling?

• Closing the sale

• Prospecting potential customers

• Presenting solutions

• Following up with clients

Multiple Choice

What is the definition of téléprospection?

• A method of selling products

• An activity of prospecting and searching for new clients by telephone

• A type of marketing strategy

• A way to conduct surveys

Multiple Choice

Prospecting is usually the 1st step in the sales process.

• True

• False

Multiple Choice

Determining if the potential customer can afford your product is part of prospecting.

• True

• False

Multiple Choice

What is the definition of teleprospection?

• A method of face-to-face selling

• A type of market research

• A telephone prospecting technique

• A way to evaluate customer satisfaction

Multiple Choice

What are the phases of teleprospection?

• Setting objectives and defining the target

• Preparing a database of potential clients

• Preparing a script for the conversation

• Establishing a teleprospection report

Multiple Choice

What are the key elements needed to successfully conduct a teleprospection or a call?

• Writing and mastering a script

• Staying calm during the phone prospecting session

• Using a professional and empathetic voice

• Self-confidence

Multiple Choice

What are the steps involved in the project described in the image?

• Constituer des groupes de travail

• Choisir un produit commercialisable

• Choisir une zone de commercialisation

• Faire une prospection

Multiple Choice

What does the term 'Les Tournées' refer to in the context of organizing client visits?

• A schedule of visits

• A list of clients

• A type of transportation

• A marketing strategy

Multiple Choice

What are the different types of visits mentioned in the image?

• Prospecting visits

• Study visits

• Sales visits

• Follow-up visits

Multiple Choice

What items are included in the material and logistical preparation for client visits?

• Notebook

• Business cards

• Car

• All of the above

Multiple Choice

What are the key components of the administrative preparation for client visits?

• Documents

• Plans

• Papers

• All of the above

Multiple Select

What should be considered in terms of dress and body language when visiting clients?

• Wearing jewelry

• Maintaining eye contact

• Politeness and smiling

• Wearing casual shoes

Multiple Choice

What are the key psychological preparations needed before visiting clients?

• Understanding the product

• Preparing responses to objections

• Preparing the content of the visit

• All of the above

Multiple Choice

During job interviews, employers may use personal appearance to gauge an applicant’s potential

• sense of humor

• job performance

• credit rating

• hobbies

Multiple Choice

A sales associate can limit objections in sales presentations by

• Allowing an amount of time for feedback
• Not going over their price limit
• Telling all features
• Build rapport and trust and focus on needs

Multiple Choice

What do you need to know about products?

• Technical characteristics

• Commercial characteristics

• Knowledge of assortment

• All of the above