Final Exam Review

Multiple Choice

Which of the following is NOT a way to prepare for a test?

• Highlighting notes

• Study only the day before a test

• Spend 10 minutes a day studying

• Teach the subject to someone

Multiple Choice

What is the date for the Period 4A Exam?

• December 11, 2025

• December 12, 2025

• December 15, 2025

• December 16, 2025

Multiple Choice

What type of information do medical reference and education apps provide to doctors?

• Interactive images of human anatomy

• Only drug interactions

• News updates only

• General medical advice

Multiple Choice

What functionalities do electronic health record apps provide to physicians?

• Dictate into a patient's record

• Check lab results

• Monitor vital signs

• E-prescribe from a smartphone

Multiple Choice

What are the conditions that require the use of SIMPLE language and SHORT sentences spoken SLOWLY and CLEARLY?

• Cognitive impairments

• Physical disabilities

• Visual impairments

• Hearing impairments

Multiple Choice

What does effective delegation in the workplace achieve?

• Decreases overall productivity

• Increases stress for the manager

• Empowers team members and optimizes productivity

• Leads to confusion and lack of direction

Multiple Choice

What is the role of an interdisciplinary healthcare team?

• To provide specialized care

• To include professionals from different health science training backgrounds

• To focus on a single discipline

• To limit collaboration among healthcare providers

Multiple Choice

What is the most common, safest, and easiest route of administration, usually involving swallowing a tablet or capsule

• Orally

• Rectally

• Topically

• Through injection

Multiple Choice

What is the purpose of handoff care reports in therapeutic settings?

• To provide a summary of patient history

• To explain a patient's current situation

• To document medication administration

• To schedule follow-up appointments

Multiple Choice

What does it mean to be aggressive in communication?

• To be calm and understanding

• To disregard the needs and feelings of others

• To listen actively

• To use polite language

Multiple Choice

What does the term "passive-aggressive" mean?

• Appears passive but is really aggressive

• Always agrees with others

• Is very straightforward

• Avoids confrontation

Multiple Choice

What does it mean to be assertive?

• Expressing your point of view clearly

• Being aggressive in communication

• Avoiding conflict at all costs

• Listening more than speaking

Multiple Choice

Tyler and Kimberly are talking about which gift they should buy their parents for their anniversary. Tyler is not willing to compromise on his gift idea. This is an example of which of the following communication styles?

• Passive

• Aggressive

• Assertive

• Passive-aggressive

Multiple Choice

What is the purpose of an organizational chart in a healthcare setting?

• To show the hierarchy of authority

• To display employee salaries

• To list job descriptions

• To outline patient care procedures

Multiple Choice

What should a health care worker do before transferring a patient to a wheelchair?

• Assist the patient to the bathroom

• Make sure both wheels are locked

• Remove the patient's shoes

• Make sure the footrests are down and ready to be used

Multiple Choice

What does it mean when a person is considered passive?

• They express their feelings openly

• They avoid saying what they feel

• They are always aggressive

• They are very confident

Multiple Choice

What does the acronym IDEAL stand for in the context of handoff communication?

• Identify, Diagnosis, Events, Anticipated, Leave

• Identify, Diagnosis, Evaluate, Anticipate, Leave

• Identify, Discuss, Events, Anticipate, Leave

• Identify, Diagnosis, Events, Anticipate, Learn

Multiple Choice

According to the CDC how long should a healthcare professional wash their hands?

• 10 seconds

• 15 seconds

• 20 seconds

• 30 seconds

Multiple Choice

_______ care is available for clients who have been diagnosed with a terminal disease and generally have less than six months to live.

• Ambulatory

• Long-term

• Outpatient

• Hospice

Multiple Choice

What do the lines of authority describe?

• The hierarchy of command

• The roles of employees

• The responsibilities of managers

• The structure of a company

Multiple Select

A M.A. is checking in a patient who is hearing impaired. Which of the following actions should the assistant take?

• Speak loudly to the patient

• Use firm touch to get the patient's attention

• Stand within the patient's field of vision

• Minimize hand gestures when speaking to the patient

Multiple Choice

A healthcare team at a busy hospital is experiencing frequent disagreements about patient care plans. What is the best way for the team to resolve these conflicts?

• Ignore conflicts and hope they resolve themselves

• Use aggressive and confrontational communication

• Avoid addressing conflicts and hope they go away

• Promote open communication, active listening, empathy, collaboration, and seek win-win solutions.

Multiple Select

Which of the following healthcare apps include food and excercise diaries, calorie trackers, and pedometer programs?

• Electronic health records

• point of care

• medical reference and education

• consumer health

Multiple Choice

What are the benefits of e-prescribing as mentioned in the image?

• Improves safety

• Increases medication errors

• Reduces drug interactions

• Eliminates poor handwriting errors

Open Ended

What are the benefits of using open-ended questions in communication with patients?

Multiple Choice

"Yes" or "No" answers come from

• Open Ended Questions

• Closed Ended Questions

Multiple Choice

What does the acronym, PPO, stand for?

• Preferred Provider Organization

• Physician Point of Service 

• Physician Program Operation

• Premium Provider Offices

Multiple Choice

What is the term used to describe a condition that affects a person's ability to hear?

• Hearing Loss

• Hearing Impairment

• Deafness

• Auditory Processing Disorder

Multiple Choice

What is the term for applying a medication (like an ointment or cream) directly to the skin

• Orally

• Through injection

• Topically

• Rectally

Multiple Choice

What is the purpose of Point of Care apps in healthcare?

• To provide entertainment to patients

• To communicate with patients using images and videos

• To replace doctors in consultations

• To schedule appointments only

Multiple Choice

Which plan covers employees who are injured on the job?

• Medicaid

• Worker's compensation

• Medicare

• CHIP

Multiple Choice

The pharmacy technician, Sam, referred the patient to the Pharmacist when she had questions about her mediciation because he knows he was not qualified to discuss the topic. Which skill is being demostrated?

• Interdisciplinary teamwork

• Multidisciplinary teamwork

• Scope of practice

• Maintaining a positive environment

Multiple Choice

Which legislation required all Americans to participate in an insurance plan?

• The Health Insurance Portability and Accountability Act

• The Pure food and Drug Act

• The Omnibus Budget Reconciliation Act

• The Affordable Care Act