Letters & Emails

Multiple Choice

What layout is the text?

• Text Message

• Article

• Email

• Letter

Multiple Choice

What is the purpose of the email?

• Persuade

• Describe

• Instruct

• Inform

Multiple Choice

Is the email formal or informal?

• formal

• informal

Open Ended

Identify five SPaG mistakes within the email?

Multiple Choice

Why is it important to use correct SPaG (spelling, punctuation & grammar) when writing emails?

• It helps the reader understand the message clearly

• It makes the email look more professional

• It prevents misunderstandings

• All of the above

Multiple Choice

What is the purpose of the CC (Carbon Copy) field in a formal email layout?

• To send the email to the main recipient

• To send a copy to people who need to see the email but do not need to act on it

• To write the subject line

• To add a greeting

Multiple Choice

How should you start a formal email to someone you have never met before?

• Hiya,

• Dear Sir/Madam,

• Hey there!

• 
  To whom it may concern,

Multiple Choice

Which of these phrases is most appropriate for a formal email to a supervisor?

• I am writing to inform you that...

• Just wanted to say...

• I'm writing to let you know...

• Dropped you a line because...

Multiple Choice

Which of these is a 'formal' way to say 'Thanks for the help'?

• Ta very much.

• Nice one.

• Cheers for that.

• I appreciate your assistance.

Multiple Choice

In a formal email, what should you include at the very end?

• Your first name and a smiley face.

• Your full name and professional contact details.

• Just your initials.

• Nothing, because they can see who sent it.

Fill in the Blanks

Fill in the blank: In a formal letter layout, the section after 'Re:' is called the

body.

Multiple Choice

A subject line (Re) in a formal letter is optional.

• True

• False

Open Ended

During your assessment, you will be expected to follow a process from planning your writing to producing a final draft. Write the process the assessor will want you follow?