Communicate in the Workplace

Multiple Choice

An effective strategy for conflict resolution is:

• Avoiding the conflict

• Addressing the issue directly

• Spreading rumors

• Waiting for others to solve the problem

Open Ended

Does it matter how you communicate?

Open Ended

Do you always use the same way?

Open Ended

How do you communicate every day?

Multiple Select

What are the examples of nonverbal communication mentioned in the image?

• Facial expressions

• Body language

• Eye contact

• Verbal cues

Multiple Choice

Which of the following is a strategy for effective written communication?

• Using technical jargon

• Being clear and concise

• Writing lengthy paragraphs

• Using ambiguous language

Multiple Choice

What are some examples of digital communication?

• Email

• Messaging apps

• Online platforms

• All of the above

Multiple Choice

What is the purpose of communication?

• To meet physiological needs

• To gain or exchange information

• To meet social needs

• All of the above

Multiple Choice

What type of communication should be used for an urgent message?

• Verbal

• Written

• Nonverbal

• Digital

Open Ended

What could go wrong if you send a joke by email to a teacher?

Open Ended

What if you text serious information instead of saying it in person? How could it be misunderstood?

Open Ended

What message does that send?

Multiple Choice

Which of the following is an example of poor body language?

• Wyatt is in an interview for a job as a restaurant manager and he is using slang to answer the interviewers questions.

• Wyatt is in an interview for a job as a restaurant manager. The interviewer notices that Wyatt has his arms crossed the whole time and rarely makes eye contact.

• Wyatt is in an interview for a job as a restaurant manager. He continues to interrupt the interviewer.

Multiple Choice

Body language is a dead giveaway for how you really feel about someone.

• False

• True

Multiple Choice

What percentage of communication is typically considered to be non-verbal?

• 10-20%

• 30-40%

• 50-60%

• 70-90%

Multiple Choice

What are the three key points about communication in the workplace mentioned in the image?

• Jobs expect clear communication

• Mistakes can cause problems

• Good communication leads to success

• Communication is not important

Multiple Choice

What are the key takeaways regarding communication?

• Communication happens in many ways

• Choosing the right type matters

• Professional communication builds trust

• All of the above

Open Ended

What is one situation where written communication is best?

Poll

How confident do you feel about this topic now?

• Very confident
• Somewhat confident
• Not confident