True or False | Bug reporting

Multiple Choice

We should ask customers to update the app before reporting a bug for both Playa and Promova.

• True

• False

Multiple Choice

We should inform the team about Mass Tech Issues via Slack.

• True

• False

Multiple Choice

The AI Roleplay tag should be used for all AI-related lessons.

• True

• False

Multiple Choice

Only QA team members can set 'In progress' status in the Bug Report.

• True

• False

Multiple Choice

For Playa and Promova cases, different people are responsible and must be set as the assignee.

• True

• False

Multiple Choice

Elly Kim is responsible for issues with learning content.

• True

• False

Multiple Choice

If it’s an access issue and the user insists on a refund (trigger), the case can be considered resolved.

• True

• False

Multiple Choice

The 'Awaiting user’s response' status is used when QA is working on the case.

• True

• False

Multiple Choice

We should fill out all required fields of sub-cases in the Mass Tech Issue card just as we do for individual cases

• True

• False