Business - Quality

Business - Quality

6th - 12th Grade

13 Qs

quiz-placeholder

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Business - Quality

Business - Quality

Assessment

Quiz

Specialty

6th - 12th Grade

Practice Problem

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Created by

Mrs Urquhart

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13 questions

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1.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Which of the following best describes quality?

The service provided to a customer before, during and after purchasing.
Products being made to a high standard to meet customer needs.
A high level of productivity.

2.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Who needs to be satisfied with the quality of products?

Rivals
Suppliers
Customers

3.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

Which of the following is usually true about poor quality products?

They are in demand
They fail to meet customers expectations
They are expensive

4.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

What happens when a business produces faulty goods?

It increases costs
It increases costs and damages the reputation of the firm
It is an example of Total Quality Management

5.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

A business checks products after they are made. What is this an example of?

Quality Control

Quality Circles

Quality Assurance

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is customer service?

The service provided to customers before, during and after purchasing a product
When a business meets customer needs
A method of production

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When products are checked at each stage of production, what is this an example of?

Quality Control

Quality Circles

Quality Assurance

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