IT4IT Level One Test 1

Which one of the following is the D2C functional component in charge of creating, running, and managing monitors which measure all aspects/layers of a service such as infrastructure, application, and security?

• A.  The Service Monitoring functional component
• B. The Event functional component
• C. The Measurement functional component
• D. The Usage functional component

Which answer most clearly defines the role of the Detect to Correct (D2C) Value Stream?

• A.  It receives the Logical Service Blueprint after it has gone through development, test, and release approval and is responsible for the tasks to transition the service into production.
• B.  It provides a framework for integrating the monitoring, management, remediation, and other operational aspects associated with realized services and/or those under construction.
• C.  It creates the Conceptual, Logical, and Service Release Blueprints and releases the Tactical Service Portfolio.
• D.  It  receives strategic demands for new or improved services from the business or IT itself and develops the Conceptual Service Blueprint to represent the new or enhanced business/IT service that is requested.

The Open Group IT4IT Reference Architecture is _______________.

• A.  A standard reference architecture and value chain-based operating model for managing the business of IT
• B.  A standard framework of models and viewpoints used to create functions and processes.
• C.  A standardized architecture of outcome-based operating models for managing the business of IT.
• D.  A standard reference architecture and value chain-based operating model for managing IT resources.

Which answer most clearly defines the role of the Strategy to Portfolio (S2P) Value Stream?

• A.  It receives the Conceptual Service Blueprint and designs and develops the Logical Service Model
• B.  It receives the Conceptual Service Blueprint that represents the new or enhanced business/IT service that is requested.
• C.  It bridges the gap between business and IT by providing a business context via executive decisions.
• D.  It receives strategic demands for new or improved services from the business of IT itself and develops the Conceptual Service Blueprint

The Open Group IT4IT Reference Architecture is a standard reference architecture and value chain-based operating model for managing the business of IT.

• True
• False

Which one of the following answers best identifies a characteristic or purpose of the IT Value Chain?

• A.   It has supporting activities, which are concerned with the production or delivery of goods or services for which a business function, like IT, is directly accountable.
• B.   It identifies the critical activities associated with the planning, sourcing, delivery, and management of services
• C.   Products pass through activities of a chain in order and, at each activity, the product gains some value
• D. With products as the center of gravity, a value-chain based model for IT has been constructed by identifying the critical activities associated with the planning, sourcing, delivery, and management of products.

Which one of the following levels is not vendor agnostic?

• A. The End-to-End Overview
• B. The Value Stream Documentation
• C.  The Vendor-Independent Architecture
• D.  The Solution Architecture

The five core concepts introduced at Reference Architecture Level 1 are Value Streams, Functional Components, Service Lifecycle Data Objects, Service Model Backbone Data Objects and ______________________

• A.   Processes
• B.   Relationships
• C.  Auxiliary data objects
• D. Frameworks

The goal of the S2P Value Stream is __________________.

• A.  To provide low-level views of IT portfolio activities through functional integrations within multiple areas of the IT portfolio.
• B.  To provide low-level views of IT portfolio activities through data integrations within multiple areas of the IT portfolio.
• C. To create an IT portfolio framework that allows IT organizations to optimize services provided to business by bringing together multiple functional areas
• D. To provide a siloed IT portfolio view raising the visibility of functional products often overlooked during IT portfolio planning activities

The D2C value stream accommodates the technical inter-relationships and inter-dependencies required to fix operational issues and improve the ability of IT to support business objectives by providing agility, increased uptime, and lower per-service cost.

• True
• False