IT Fundamentals Test Part 1

Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause? 

• The monitor power cable is unplugged.
• The video cable has become disconnected.
• The video driver is not installed.
• The operating system has encountered a stop error.

After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?

• The application has to be registered to the user.
• The application must be upgraded to a 64-bit version.
• The application must be activated.
• The application needs to be reinstalled.

 An employee's new computer came with a free 30-day trial version of antivirus software. The employee's company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software? 

• Enter the company product key for the antivirus software, enabling the full version.
• Uninstall the current version antivirus software and install the company version.
• Verify Internet connectivity and run online virus scanning software.
•  Update the trial antivirus software to the latest version.

 A user has finished running the initial operating system setup wizard. Which of the following would be BEST for the user to do next? 

• Verify Internet connectivity
• Install productivity software
• Install security software
• Add other user accounts

Which of the following technologies would allow a user to run multiple operating systems at the same time on a single computer? 

• Telepresence
• Cloud-based software
• Virtualization software
• Productivity software

A user wants to update a driver for additional features. Where would the user find a current version of the driver from an official source? 

• Manufacturer's CD/DVD that came with the computer
• Manufacturer's web site
• Internet community support forums
• Third-party support web sites

 Which of the following should be done to reduce physical safety hazards around a newly installed computer?

• Verify all connections are seated properly.
• Avoid placing other computers nearby.
• Bundle loose cables with zip ties or Velcro straps.
• Attach all peripherals to the computer.

A user with an outdated operating system is consistently browsing sensitive websites such as banking, email, and corporate intranets. The Internet browser of choice is one that has already lost patch support and is not updated anymore. Which of the following actions will remedy this situation? 

• Uninstall all unused browser extensions and toolbars to help reduce risks.
• Convert the user's account to an admin level account, to provide better overall security
• Move to an alternate browser that still has consistent security update support.
• Install multiple anti-malware and firewall products to harden the computing experience.

Which of the following connectors is MOST often used to connect a computer to a network?

•  RJ-45
• RJ-11
• IDE
• eSATA

 Which of the following is MOST likely required during installation in order to legally install software? 

• Automatic updates
• Service level agreement
• License key
• Antivirus software