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Professional Development
University
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you use to request a return label be mailed to a customer?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you fill out if the customer states the item is defective?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you fill out if a customer would like to return a piece of furniture due to it not fitting in the room they wanted?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you fill out if a customer order is on Hold Code 3?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you fill out if the customer states their furniture item is damaged?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you fill out if a customer has not received their shipped item?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What form should you fill out if information you are looking for is not found in ;AV?
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