Do not massage or manipulate a client's scalp if you detect the presence of?

• color
• keratin
• medication
• abrasions

Each of the following ais a reason cosmetologists should understand shampooing, conditioning and basic scalp care EXCEPT:

• Hair service preparation is an effective opportunity to begin disinfecting scalp and hair infections prior to styling

• the shampoo service is an opportunity to convey that cosmetologists are professionals who tend to their client's needs.

• During hair service preparation, cosmetologists can examine and identify hair and scalp conditions that require referral to a healthcare provider

• Knowledge of the product category allows cosmetologists to recommend the best preparations and services to the client

Which of the following is a reason cosmetologists should consider including a scalp massage in hair service preparation?

• A scalp massage can stimulate hair growth for a client with hair loss.

• A scalp massage stimulates sebum production, which can improve dry hair

• A scalp massage can remove minerals that reduce the ability of the shampoo to lather

• A scalp massage can remove excess sebum, dirt, environmental debris, and product buildup

A cosmetologist should avoid brushing the scalp ________.

• before a permanent haircolor service

• if the scalp needs debris or product buildup removed

• if the client has coily hair

• when the client has already shampooed that day

During which part of the three-part client services process do cosmetologists clean and disinfect implements?

• pre-service

• trans-service

• requested service

• post-service

When is it most effective for a cosmetologist to seek information on a client's hair and scalp needs?

• Before services begin, have a dedicated consultation

• After the shampoo and conditioning service, ask questions before the hair is styled

• Ask detailed questions about each step in the service while proceeding

• At the end of a salon service, ask whether the client is satisfied

How often should a cosmetologist hold a consultation with a client?

• when the client is new and has never received a service with the cosmetologist

• whenever the cosmetologist suspects the client is dissatisfied

• before every service

• with every season change

Which of the following is a reason that a cosmetologist must decline to perform a service and recommend the client seek the care of healthcare provider:

• an oily scalp with flaking

• abnormal scalp flaking such as large, scaled patches

• excessively tangled hair that is clumping

• hair badly damaged by chmical treatments

Each of the following is a step in the professional draping procedure EXCEPT?

• Ask the client to remove jewelry and glasses

• Ask the client to fasten the cape around the neck

• Use a protective neck strip.

• Pin up long hair out of the way

Where should the protective neck strip go when preparing for a shampoo service?

• over the shampooing cape

• on the client's neck, under the shampooing cape

• either over or under the cape, as long as it is tied securely with clips

• not used in shampooing services