3. Business Organisation

What are the 5 key functional areas that may come up in the exam paper?

• HR, Finance, Operation, Admin & ICT, Marketing
• HR, Finance, Customer Service, Admin & ICT, Marketing
• HR, Finance, Operation, Admin & ICT, Product Management
• HR, Finance, Logistics, Admin & ICT, Marketing

What is the key responsibility of the marketing functional area? 

• It is where they think of ways to sell the products to customers
• It is where they make the products
• It is where they organise and deal with people in the organisation
• It is where they pay for the running of the business

What is the key responsibility of the operation functional area? 

• It is where they think of ways to sell the products to customers
• It is where they make and/sell the products
• It is where they organise and deal with people in the organisation
• It is where they pay for the running of the business

What is the key responsibility of the human resources functional area? 

• It is where they think of ways to sell the products to customers
• It is where they make the products
• It is where they organise and deal with people in the organisation
• It is where they pay for the running of the business

What is the key responsibility of the finance functional area? 

• It is where they think of ways to sell the products to customers
• It is where they make the products
• It is where they organise and deal with people in the organisation
• It is where they pay for the running of the business

What functional area is responsible for the following: opening the mail, getting documents read & sending emails, record keeping, health & safety and security.

• Administration
• ICT
• HR
• Finance

What functional are is responsible for the following: Repairing the computer system when required, Advising on/obtaining/issuing computer supplies and consumables, Connecting new or additional equipment to the system, Technically maintaining the company website.

• Administration
• ICT
• HR
• Finance