Chapter 9 Quiz

According to Goleman, in what way are effective leaders different from ineffective leaders?

• They differ in their ability to control the emotions of others
• They differ in years of management experience
• They differ in their understanding of other peoples emotions
• They differ in their understanding of the mission of the company motivation

Employees tend to be satisfied, but the effects on decision quality or employee productivity are weaker when leaders use which of the following decision making style?

• Authoritarian
• Democratic
• Leader structured
• all of the above

The LPC score is akin to a personality trait and is likely to change.

• True
• False

The achievement-oriented leadership style is likely to be effective when employees have both high levels of ability and high levels of achievement motivation.

• True
• False

Directive leadership is thought to be most effective in which of the following situations?

• Employees have role clarity
• Employees experience ambiguity on the job
• Managing professional employees with job-specific knowledge
• Employees are performing boring, routine, and highly-structured jobs

Transformational leaders rely on their charisma, persuasiveness, and personal appeal to change and inspire their companies.

• True
• False

There is a connection between some personality traits and charisma.

• True
• False

According to LMX approach, the unique, trust based relationships leaders develop with employees is the key to leadership effectiveness.

• True
• False

The leadership approach that defines the leaders role as serving the needs of others is called:

• LMX
• Authentic leadership
• Servant leadership
• Transformational leadership

While many people assume that charisma is innate, it is possible to improve your charisma by following which of the following suggestions offered in the text?

• Have a vision
• Read books on leadership
• Make sure employees have confidence in you
• Lead by example