Management and Leadership

______ Workers helps managers understand employees and demonstrates that managers respect their ideas.

• Assessing
• Directing
• Listening to
• Evaluating

The five functions of managers include each of the following except_____

• Organizing
• Cooperating
• Staffing
• Planning

Planning involves the effort to direct and lead people to accomplish the planned work of the organization

• True
• False

Every manager gives the same amount of time and attention to each of the management functions

• True
• False

Work groups are an ineffective way for employees to gain experience with management activities

• True
• False

Which management function involves analyzing information, setting goals and making decisions about what need to be done?

• Organizing
• Implementing
• Controlling
• Planning

Executives spend most of their time on...

• Planning and Organizing activities
• Planning and controlling activities
• Implementing, staffing and controlling activities
• Organizing and implementing activities

The members of Kim's work unit support her because they like her and believe she has the best interests of her employees in mind. This is an example of...

• Identity Influence
• Position Influence
• Expert Influence
• Reward Influence

Ethical behavior consists of..

• The results of actions
• The actions of Individuals and groups
• Both A+B 
• Neither A+B

Managers are responsible for the ethical actions of a business

• True
• False