COMM. Prin. - Chapter 4

 According to Mehrabian’s research, the most significant source of emotional meaning in our communication is our _____. 

• voice 
• words 
• face 
• our posture

The reason we say that nonverbal communication is more believable than verbal communication is that _____.

• verbal communication is a conscious activity, much of our nonverbal is not
• nonverbal communication is mostly under our conscious control
• verbal communication is more ambiguous than nonverbal communication 
• nonverbal communication is less obvious than verbal communication 

 Kevin wanted his grandmother to know how much he appreciated the money she gave him for his birthday. He gave her a big hug, and said with enthusiasm, “Thanks Gram; I really can use this!” Kevin’s voice and hug are examples of which function of nonverbal behavior?

• Repeat
• Complement 
• Substitute
• Regulate

With tears of sadness running down her face, Kelsey told her boyfriend he should go to the dinner without her because it was important for his business. This exemplifies which function of nonverbal behavior? 

• Repeating
• Complementing 
• Substituting
• Contradicting

 During her lecture, the professor told the class there would be four major points covered on the test. She counted these points on her fingers for the class to see as she discussed what would be covered. The professor’s actions are an example of _____. 

• substituting
• complementing
• regulating
• repeating

As Libby entered the library, her friend saw her and raised her finger perpendicular to her lips to indicate to Libby that she needed to remain quiet. What function was this behavior serving?

• Reinforcing 
• Complementing
• Substituting
• Contradicting 

 The librarian whispered to the students that only talking quietly was allowed. By whispering her message to emphasize her point, the librarian was using a nonverbal cue to ___ her message.

• repeat 
• accent 
• substitute
• regulate

 _____ communication tends to have a continuous flow. 

• Verbal
• Nonverbal 
• Parallel 
• Linear

During a recent conversation, Alexis observed Patricia making a nonverbal gesture that she could not interpret. Later that day, she asked Roberta, who had been a part of the conversation, to help her to understand the gesture. Which strategy was Alexis using to get the information?

• The expectancy violation model 
• Accenting
• Immediacy
• Perception-checking

The statement, “Nonverbal communication is nonlinguistic” means that _____.

• nonverbal messages flow from one situation to the next, unlike verbal messages 
• nonverbal messages vary widely across cultural groups
• nonverbal messages may be interpreted in a variety of ways
• nonverbal messages do not conform to the patterns of a language