PMHNP: Professional Role and Policies

What is a Conflict?

• occurs when a person believes his or her needs, interests, or values are incompatible with others
• behavior that shows respect toward another person
• process in which a third party reviews evidence from both sides and makes a decision to settle the case
• directed by a neutral third party who facilitates a "win-win" situation

What is
Professional Civility?

• occurs when a person believes his or her needs, interests, or values are incompatible with others
• behavior that shows respect toward another person
• process in which a third party reviews evidence from both sides and makes a decision to settle the case
• directed by a neutral third party who facilitates a "win-win" situation

What is
Conflict Resolution?

• discussion among two or more people with the goal of reaching an agreement
• voluntary and confidential process in which a third party facilitates discussion to reach an agreement
• process in which a third party reviews evidence from both sides and makes a decision to settle the case
• directed by a neutral third party who facilitates a "win-win" situation

What is
Negotiation?

• discussion among two or more people with the goal of reaching an agreement
• voluntary and confidential process in which a third party facilitates discussion to reach an agreement
• process in which a third party reviews evidence from both sides and makes a decision to settle the case
• directed by a neutral third party who facilitates a "win-win" situation

What is
Mediation?

• discussion among two or more people with the goal of reaching an agreement
• voluntary and confidential process in which a third party facilitates discussion to reach an agreement
• process in which a third party reviews evidence from both sides and makes a decision to settle the case
• directed by a neutral third party who facilitates a "win-win" situation

What is
Arbitration?

• discussion among two or more people with the goal of reaching an agreement
• voluntary and confidential process in which a third party facilitates discussion to reach an agreement
• process in which a third party reviews evidence from both sides and makes a decision to settle the case
• directed by a neutral third party who facilitates a "win-win" situation

TRUE OR FALSE: Critical Thinking is based on evidence-based practice

• TRUE
• FALSE

What is the PICO method used for?

• Developing clinical questions
• Finding research
• Helping with conflicts

What is
Research Utilization?

• process of synthesizing, disseminating, and using research generated knowledge to make a change in practices
• integration of best research evidence with clinical expertise and client values and needs. PMHNPs need to know the effectiveness of evidence-based interventions.

What is
Evidence-Based Practice?

• process of synthesizing, disseminating, and using research generated knowledge to make a change in practices
• integration of best research evidence with clinical expertise and client values and needs. PMHNPs need to know the effectiveness of evidence-based interventions.