Professionalism/Rules & Regulations

A term associated with a person's Emotional Intelligence Quotient is

• Verbal Communication 
• Non-verbal Communication
• Soft Skills
• Teamwork

The sharing of information by using speech is 

• Verbal Communication
• Written Communication
• Non-verbal Communication

Teamwork and communication is part of Soft Skills.

• True
• False

Always use as many words as you can when writing any business documents.

• True
• False

When writing or speaking, you need to KNOW YOUR AUDIENCE.

• True
• False

Consists of body language.

• Verbal communication
• Non-verbal communication
• Written communication

Business Ethics only applies to individuals.

• True
• False

Company policies are established to 

• reflect the company's mission
• keep employees safe
• maintain the reputation and credibility of the company
• All answers are correct

The Department of Labor...

• overseas employment law and employee rights and safety
• ensures safe and healthy working conditions
• enforces federal law prohibiting discrimination
• establishes minimum wage, overtime, and child labor

Occupational Safety and Health Administrations (OSHA)...

• ensures safe and healthy working conditions
• enforces federal law