Chapter 6 Communications

When you get rid of distractions and let the speaker finish talking, what skill are you practicing?

• Speaking

• Participation

• Listening

• Timing

What is it called when you check to see if a message was understood?

• Passive Listening

• Mixed Message

• I-Message

• Feedback

When more than one message is sent at the same time, it is called?

• Aggressive message

• Passive message

• Mixed message

• Silent message

Which communication type shares thoughts and feeling without using words?

• Verbal communications

• Nonverbal communication

• Communication channel

• Ethics

In ___________, the listener works to understand the speaker's meaning.

• Verbal communication

• Nonverbal communication

• Active listening

• Passive listening

What is a message called that accurately reflects what the speaker thinks?

• I-message

• You-message

• Email message

• We-message

What is it called when you state your ideas and feelings firmly?

• Argumentative

• Aggressive

• Determined

• Assertive

Stating your feelings firmly and positively differs from using force, also called what?

• Aggression

• Power

• Violence

• Hostility

What are the principles of conduct that govern a group or society?

• Ethics

• Code

• Culture

• Process

Communication is a two-step system called a

• Trend

• Function

• Process

• Resolution