HTMP Chapter 8 Review

HTMP Chapter 8 Review

10th - 12th Grade

35 Qs

quiz-placeholder

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HTMP Chapter 8 Review

HTMP Chapter 8 Review

Assessment

Quiz

Specialty

10th - 12th Grade

Medium

Created by

Kimberly Thomas

Used 35+ times

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35 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

 The front desk often needs to be included in the communication loop as well since they are responsible for _________________.
a.   Scheduling guestroom attendants
b.   Maintaining guestroom reports
c.   Assigning rooms
d.   Maintenance scheduling

A
B
C
D

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The housekeeping and _____________departments must work together to make certain guestrooms are properly maintained.
a.   Front Office
b.   Maintenance
c.   Uniformed Services
d.   Accounting

A
B
C
D

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The sequence of guestroom cleaning occurs in three steps, they are: 

a.  Prepare to clean, clean guestroom, check guestroom condition
b.  Enter guestroom, clean guestroom, leave guestroom
c. Enter guestroom, check guestroom condition, clean guestroom
d.  Prepare to clean, enter guestroom, clean guestroom

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Guestrooms must meet the guest expectation of staying in a clean, safe, and pleasant hotel property. The responsibility for meeting this expectation falls to the _______________.
a.   General Manager
b.   Front Desk
c.   Security Department
d.   Housekeeping Department

A
B
C
D

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hotel equipment, machinery, or computer systems that are considered both very valuable and necessary for the smooth operation of the property.
a.   Assets
b.   Benefits
c.   Property
d.   Contents

A
B
C
D

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is not an area of responsibility for the executive housekeepers?
a.   Budget writing
b.   Advertising
c.   Coordinating
d.   Directing

A
B
C
D

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

 How par levels are determined depends on the type of ______________.
a.  Inventory
b.  Quality
c.  Both A and B
d.  None of the above

A
B
C
D

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