Interpersonal Skills QUIZ

Which of the following are desirable personal traits that help you do your job more effectively?

• Arrogance, prejudice, and negative attitude
• Reliability, self-esteem, and sociability
• Both A and B
• None of the above

Attributes of sociability include

• Friendly and enthusiastic

• Courteous and respectful of others

• Having a sense of humor, even when the joke is on you

• All choices are correct

Good self-awareness means that you

• Are aware of your own strengths and weaknesses

• Use your knowledge of yourself to continue developing

• Both being aware of your own strengths and weaknessess and using your knowledge of yourself to continue developing.

• None of the answers are correct

Being an effective coworker includes

• Respecting others

• Making an effort to understand others

• Communicating effectively

• All of the choices are correct

You are showing respect to others if you

• Are courteous and tolerate differences

• Express your opinion emphatically without listening to others

• Talk about people only when they are not present

• None of the choices are correct

You show understanding of others by

• Asking about others’ interests

• Trying to see things from their points of view

• Being open to suggestions and change

• All of the choices are correct

Regarding communication skills, it is important to remember that

• How well you listen is as important as what you say

• If you do not communicate clearly, it may cause problems

• Both how well you listen is as important as what you say and not communicating clearly may cause problems.

• None of the above

Valuing diversity means

• Respecting differences in culture, religion, age, gender, and viewpoint

• Looking beyond stereotypes

• Both looking beyond sterotypes and respecting differences in culture, religion, age, gender, and viewpoints

• None are the answer

Benefits of diversity include

• Opening people to considering new ideas; leads to new discoveries

• The way things have always been done is how they will continue

• Making groups less likely to rely on old assumptions that might be wrong

• Both opening people to the consideration of new ideas would lead to new discoveries and making groups less likely to rely on old assumptions that might be wrong.

In today’s increasingly diverse workforce, you will find all but which of the following?

• Departments made up of people who look, think, and act alike in most circumstances
• Multiple cultures and generations represented
• Gender distinctions
• People from different countries and backgrounds