Management & Leadership

___________ is a set of activities (including planning and decision making, organizing, leading, and controlling) directed at an organization’s resources (human, financial, physical, and information) with the aim of achieving organizational goals in an efficient and effective manner.

• Management
• Leadership
• Top Manager
• Coersion

___________ use of noncoercive influence to shape the group’s or organization’s goals, motivate behavior toward the achievement of those goals, and help define group or organization culture.

• Management
• Leadership
• Top Manager
• Coersion

small group of executives who control the organization by setting its goals, overall strategy, and operating policies. CEO, president, and vice president.

• Top Managers
• Middle Managers
• Low Level Managers

Are the largest group of managers in most companies. plant manager, operations manager, etc

• Top Managers
• Middle Managers
• Low Level Managers

supervise and coordinate the activities of operating employees. They often have job titles such as foreman, supervisor, and office manager.

• Top Managers
• Middle Managers
• Low Level Managers

Find ways to get consumers and clients to buy the organization’s products.

• Marketing Managers
• Finance Managers
• Operations Managers
• Human Resource Managers

deal primarily with an organization’s  financial resources and are involved in such activities as accounting, cash management, and investments.

• Marketing Managers
• Finance Managers
• Operations Managers
• Human Resource Managers

are concerned with creating and managing the systems that create an organization’s products and services. They achieve their goals through production control, inventory control, quality control, and plant site selection and layout.

• Marketing Managers
• Finance Managers
• Operations Managers
• Human Resource Managers

are generalists who have some basic familiarity with all functional areas of management rather than specialized training in any one area.

• Marketing Managers
• Finance Managers
• Operations Managers
• General Managers

are necessary to accomplish or understand tasks relevant to the organization.

• Technical Skills
• Interpersonal Skills
• Conceptual Skills
• Diagnostic Skills